cant loot item in death box

by heyjelly
Reply

Original Post

Can't loot

★★★ Novice

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? dearyou23
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Asmodeus369,CyniSmurf7
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)? Lifeline/Loba
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Everywhere, mostly near bunker
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to loot enemies boxes or grabbing loot from loba's market, cant pick up loot it would stick there
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 5.3.21. 12:43pm
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Can't loot enemies boxes or get loot from loba's market everytime team mate spawns it in bunker or anywhere in the map. It was just be stuck there entirely
What should be happening instead? Grabbing loot or stealing loot from enemie boxes
Steps: How can we find the bug ourselves? Test it out. Not sure if there was a hacker in my match.

I don't have any footage but Loba's market or getting anyone's loot was impossible through out the whole game. I had no assists in that game 

Message 51 of 115 (729 Views)

Re: Can't Loot items in Death Crates

★★★ Newbie

It's happening currently.  I am in ranked on ps4 and it happened last game.  It's sever wide, and every item in every death crate access the map is unlootable.  My team could have empty bags and the items get picked up, and then immediately deposited back into the death box.  Only loot from the ground works.  Breaks the whole match and has happened to me twice.  

Message 52 of 115 (770 Views)

Re: Can’t loot Death Boxes

★★★ Novice

Yes I’ll do that later today I also figured out it’s not exclusive to just the death box it also happens with lobas black market I’ll make a video of that too 

Message 53 of 115 (935 Views)

Re: Can’t loot Death Boxes

★★★ Novice
Message 54 of 115 (935 Views)

Re: Can’t loot Death Boxes

Community Manager

@SocialistJew 

 

Thanks for the video. What control scheme are you using? If you change it, are you able to loot them?

Aljo.png
Message 55 of 115 (836 Views)

Unable to loot Deathboxes

★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 2070 Super
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? Cherax Destructor
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Bunker, Containment
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Looting
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 6.03.21 1:45pm AEDT
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I was unable to pick anything up from deathboxes
What should be happening instead? Being able to pick things up from Deathboxes
Steps: How can we find the bug ourselves? Through looting deathboxes, you should be able to see that you can't pick up anything, including guns, ammo, grenades, heals

Beyond this, had toxic teammates that didn't pick me up after I'd been downed, called be trash, and refused to pick up my banner. Resulting in me leaving and receiving a 10 minute ban. Nothing you can really do about that, but it would be nice to include an option to report players outside of a current game, or at the least being able to "avoid" players for the next 12 hours or so

Message 56 of 115 (761 Views)

Re: Unable to loot Deathboxes

★ Novice

I just had this issue in ranked. Somehow still won but we had alomst no ammo or heals becuase all fo the boxes were bugged.

Message 57 of 115 (761 Views)

Unable to loot deathboxes

★ Novice

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? easyshooter97
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. LightningLizrdYT, xRGU_RelaXing
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Not applicable
Which Legends were your squad mates using (if applicable)? Not applicable
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. King's Canyon
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Looting deathboxes
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 0 (this happened last game and the game before)
When did this happen? (dd.mm.yy hh:mm) 05/03/2021 10:30pm EST
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? When you try to pick up an item from a deathbox (including guns, ammo, and healing items) instead of picking up the item, nothing happens and it remains in the deathbox.
What should be happening instead? The item should go into my inventory
Steps: How can we find the bug ourselves? By opening and looting deathboxes

The items appear to enter the inventory, as they leave the UI for the deathbox, then they return ot the deathbox. This happens on almost every deathbox i found last game.

Message 58 of 115 (786 Views)

Re: Unable to loot deathboxes

★ Novice

at the end i meant to say 'to' and not 'ot'

Message 59 of 115 (786 Views)

Re: Unable to loot deathboxes

★★★ Newbie

I have had this issue in three straight matches. I even tried using Loba ult to get around it and it still won't work. This bug is too game-breaking to play. I'm off for a while.

Message 60 of 115 (749 Views)