cant load into a game of ranked

by mwp758
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Original Post

cant load into a game of ranked

★ Novice

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? R4P1D D3AD3YE
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. loading into a game and some times loading out
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. waiting for game to start
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? it does not let me go into a game by freezing my screen every time and sometimes it does the same thing when I am loading out
What should be happening instead? i should load into the game and not have to restart
Steps: How can we find the bug ourselves? I don't know

I keep on losing loads of points in ranked because of it

Message 2 of 3 (533 Views)

Apex

★★★ Newbie

I keep getting thrown out of every game, server connection failed or game crashes, and then I get early leaving punishment. Can you please check this. I love this game but I haven’t played a lot this season because of this.

thanks, hopefully this will be solved.

Message 1 of 3 (542 Views)

Re: cant load into a game of ranked

Community Manager
@mwp758 Hi, this is being looked into, with a patch hopefully coming next week. In the meantime this might be mitigated by removing any animated banner poses that you might have equipped on your characters.
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Message 3 of 3 (521 Views)