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Re: can't sim rancor

by RaiderOne
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Original Post

Accepted Solution

can't sim rancor

[ Edited ]
★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? Apple iPad
OS Version Latest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 194-526-133
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Our guild was at 34/35 for simming heroic rancor. One of our guild members then got 7* han, but we still are at 34/35 we've waited for a refresh, had him logout/login repeatedly, had officers restart the game, to no avail.
Steps: How can we find the bug ourselves? Dunno - presumably get the 35th member to 7* han.
Connection Type Wifi
Please select your region North America
Country Canada

Guild name is "The Galactic Maesters".  Guild members are annoyed :-)

Message 1 of 7 (269 Views)

Accepted Solution

Re: can't sim rancor

[ Edited ]
EA Live QV Team

Hi @parmenion_1389,

 

We published a server fix for this two weeks ago. In order to have the correct number, all guild members with a 7 star Han Solo need to log in at least once for the server to update the number.

We've checked your guilds account and it still shows only 34 Han Solo's, so one member with a 7-star one probably hasn't logged in yet.

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Message 2 of 7 (247 Views)

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Re: can't sim rancor

[ Edited ]
EA Live QV Team

Hi @parmenion_1389,

 

We published a server fix for this two weeks ago. In order to have the correct number, all guild members with a 7 star Han Solo need to log in at least once for the server to update the number.

We've checked your guilds account and it still shows only 34 Han Solo's, so one member with a 7-star one probably hasn't logged in yet.

Message 2 of 7 (248 Views)

Re: can't sim rancor

★★★★ Novice

Yes, we have one guild member who is gone for the summer. … that's annoying.

 

Thanks for the quick response, though.

Message 3 of 7 (238 Views)

Re: can't sim rancor

★★★★ Novice

We've got one more guild member to 7* Han last night, and it still shows 34.  Then we booted the member that was away, and it dropped to 33.

 

Now what?

 

 

Message 4 of 7 (202 Views)

Re: can't sim rancor

★★★★ Novice

I've gone through the guild list, we have 35 Han's. 

 

But our guild still shows 33 in the sim window.

 

 

Here's the list:

 

Azimech
Nexus
Nick
Dace
Patton
Papercuts
Meatballs
Delara
Lupius
Mol Eliza
Morgan2333
Tendo
Oguh
DirtyBert
Fel
Luna
Roa
ZigZag
Kalen
DT
Grizz
JMKRO
Mathieu
BT
piper
L&D
Radam
Elavader
Andross
Olivia
Anreath
Doc
Sia
Joker
Wes
Message 5 of 7 (155 Views)

Re: can't sim rancor

★★★★ Novice

We had another rHan join the guild. So we are st 34/35 now but actually have 36 members with Han. Is there anything we can do?

Message 6 of 7 (108 Views)
Highlighted

Re: can't sim rancor

★★★★ Novice

My guild also has this issue, ours says 31/35 despite us having 35 7-star han solos.

 

This has been going on for weeks. How can we get the score to update!?

 

My ally code is 546-662-453

Message 7 of 7 (32 Views)

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