Re: can't report teammates without origin overlay enabled

by EA_Blueberry
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Original Post

can't report teammates without origin overlay enabled

★★★★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD rx 5700
Enter RAM memory size in GB 16gb
What is your gamertag/PSN ID/EA Account name? YaBoiHaywire
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. report
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. reporting a player
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? n/a
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue?
What happens when the bug occurs? When trying to report a player who is on your team.
What should be happening instead? it should be possible to use the report function
Steps: How can we find the bug ourselves? disable origin overlay and try to report a teammate, already had several other players check this wasn't working and all replicated same result.

It's currently impossible to report someone on your own team if you have origin overlay disabled(as many people do because it seems to be one of the main causes of crashes), using the dropdown menu takes you to the spectate screen and an error message about the overlay. Reporting players from other teams is unaffected.

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Re: can't report teammates without origin overlay enabled

Community Manager

@YaBoiHaywire 

 

Thank you for the report! We'll pass this along to the team as feedback for the reporting system. Does it crash on you a lot though when you have Origin In-Game enabled and have you tried anything specific to avoid the crashes? We're always up for troubleshooting if you wanted to give it a shot.

 

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