can't complete main quest challenge V

[MoonScythe123]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iphone
OS Version 14.4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 418-512-932
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug in the main quest quest where i need to complete challenge tier V i cannot get credit for the ability mats challenge.
Steps: How can we find the bug ourselves? given that you are logged in and that you have already completed all challenges previously when completing with sim tickets during an ability mats challenge day result: no completion on the quest screen for main quest challenges tier V
Connection Type Wifi
Please select your region North America
Country Canada

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what's this for?

[GladOS-013 · Accepted solution]

@MoonScythe123 When you multi-sim, it completes the top tier of the ability challenges. Unfortunately, that is tier 6, so won’t give you credit for this quest. Instead you need to manually sim tier 5 to complete the quest.

[GladOS-013 · Accepted solution]

@MoonScythe123 When you multi-sim, it completes the top tier of the ability challenges. Unfortunately, that is tier 6, so won’t give you credit for this quest. Instead you need to manually sim tier 5 to complete the quest.

[MoonScythe123]

have done it, doesn't work.

multi sim worked for all the other challenges fyi

[ChristophIV]

@MoonScythe123 Hello there,

The gear challenges (STR, AGI, TAC) only have five tiers, which is why the other two completed under a multi-SIM. Credit, Training Droid, and Ability Mat challenges have six tiers.

Multi-SIM always sims the highest tier. To complete it you will need to enter the ability mat challenge and SIM tier V, as the multi-SIM is doing tier VI because its the highest tier.

[MoonScythe123]

@ChristophIV ill try when it comes up i'm pretty sure i tried this

[MoonScythe123]

ok that works thanks all