Re: ask a question

by GladOS-013
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ask a question

★★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? XIAOMI MI 9T
OS Version 11.0.5.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 379-144-452
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug I HAVE ALWAYS PLAYED THE GAME IN MY IPHONE. I TRIED TO PLAY THE GAME IN MY NEW DEVIDE THAT WORKS WITH ANDROID, XIAOMI MI9T, BUT WHEN I HAVE TRIED LOG IN THIS NEW DEVICE, APPEARS ERROR CODE 9.0 AND I COULDNT LOG IN GAME, AFTER CONFIRM MY ACCESS THROUGH FACEBOOK. I HAVE STRONG INTERNET. I WOULD LIKE TO MAINTAIN LOG IN BOTH, MY IPAD AND THIS NEW DEVICE THAT USE ANDROID
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region South America
Country BRAZIL

NO MORE INFORMATION

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Accepted Solution

Re: ask a question

@nacholibre_80 Hi, sorry to hear that. Facebook linking is currently disabled, and you will need to contact customer support for assistance. See this post for more details:
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/227672/facebook-linking-temporarily-remov...
_____________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!

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Re: ask a question

@nacholibre_80 Hi, sorry to hear that. Facebook linking is currently disabled, and you will need to contact customer support for assistance. See this post for more details:
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/227672/facebook-linking-temporarily-remov...
_____________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!
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