Re: apex store
by EA_MakoOriginal Post
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RX590
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? EnZooooTM
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just being in lobby
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 07.12.2021 19:30
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? -
What should be happening instead? -
Steps: How can we find the bug ourselves? -
Hello, so after downloading new patch, I got into lobby and what I see is my crafts are missing, I went to check everything and I see 3 purple things from new event are bought, when I didnt even click anything, is it possible to roll it back, get craftings back etc?
Hey @EnZooooTM,
I'm not showing anything out of the ordinary in how these were unlocked, and I'm afraid this isn't something that can be reversed or rolled back, sorry.
I'd definitely be sure there's no one else that may have access to your login info just to be safe, including running through these security steps if needed.
