apex keeps crashing when loading into a game

[Cam_is_me_0210]

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number amd 580 series
Enter RAM memory size in GB 16 GB
What is your gamertag/PSN ID/EA Account name? Cam_is_me_0210
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. none
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. loading into the game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? it hapened right after the update
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? cant load into a game
What should be happening instead? playing a game
Steps: How can we find the bug ourselves? i have no idea i cant get in

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Apex keeps crashing at beginning of game. I kept trying to join a apex match and it kept freezing and crashing the game. I restarted my internet, pc and steam but i still cant get into a apex game. I am aware that the new season just started and servers are probably overloaded but just incase they aren't id like help playing a game I love.

[Layumeb · Accepted solution]

@Cam_is_me_0210 I’ve had the same problem so i went to the settings and chose repair option it worked for me after downloading some files

[Layumeb · Accepted solution]

@Cam_is_me_0210 I’ve had the same problem so i went to the settings and chose repair option it worked for me after downloading some files

[Cam_is_me_0210]

where is that located in apex settings?

[EA_David]

Hi, it's an action taken outside of the game.

Right-click the game panel in the Origin app for the repair option, or if you're on Steam do the steps below. 

1. From a game's library page, select Manage > Properties.
2. Select the Local files tab and click the Verify integrity of game files... button.
3. Steam will verify the game's files - this process may take several minutes.

[d3rk99]

I have done this step many time and it is still crashing on match startups

[d3rk99]

But only on ranked it seems

[Haroro8]

Hi I use steam platform to play the game but your solution does not solve the problem

[Tmhaake]

A lot of Xbox players of every series is having the same issue too!

Phantompeach17

[Eshshshss]

@Cam_is_me_0210 now for two days in a row there has been some issues related to players being kicked out of the game. Happened with me in Pubs and yesterday also in Ranked.

Plus there was noticeable rubber-banding for all involved players during these games.

100% sure that is not our end that is not working correctly

[DrDripsRespect]

Been happening since the start of season 12 constantly kicked from games at drop or when I finally run into a team. Hard crash to desktop no error. Really hard to enjoy the game and play ranked. WHY DO YOU WANT ME TO GO TO WARZONE I DONT WANT TO.