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Re: apex crashing and making entire pc unusable

by eben0

Original Post


apex crashing and making entire pc unusable

★ Novice

Product: Apex Legends
Please specify your platform model. PC
AMD or Nvidia Model Number gtx 1060 6gb
Enter RAM memory size in GB 32gb
What is your gamertag/PSN ID/EA Account name? FoodleMyDonkey
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. -
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. happens in any part of menu or ingame
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. happens in any part of menu or ingame
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? ( hh:mm) 03.01.20 12:00 aest
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game crashes, makes the HDD it is installed on unusable until restarts, makes the whole system stutter until restart, when select restart through start menu it gets stuck trying to restart forcing it to be turned off with power button.
What should be happening instead? the game should * work and not break my pc if it crashes
Steps: How can we find the bug ourselves? launch the game

Happening for about a week.
Error codes are attached 

Message 1 of 2 (106 Views)

Re: apex crashing and making entire pc unusable

★★ Apprentice
@foodlemydonkey, in Origin try: Right Click -> Repair
Message 2 of 2 (73 Views)
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