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Re: Your device isn't compatible with this version

by x--Old_Boy_UK--x
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Original Post

Re: Your device isn't compatible with this version

★★★★ Novice
Uninstalled app, and now can't access it in the play store
Message 11 of 55 (526 Views)

Re: Your device isn't compatible with this version

EA Star Wars: Galaxy of Heroes Team

If clearing the Google Play app store cache didn't fix the issue, please wait for 24 hours and it should get resolved by itself.

Instructions on how to clear the cache just to make sure the steps were followed correctly:

Navigate to settings.

Applications.

Expand the application list.

Find Google Play store.

Select storage under the Google Play store app listing.

Select clear data.

Restart the Google Play store and try again.

Message 12 of 55 (521 Views)
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Re: Your device isn't compatible with this version

★★★★ Novice

@EA_MindTricks the waiting 24 hours does not work! As I have stated in a previous post, have had the same problem  with a different game and ended up uninstalling and never playing it again. I looked back today and still have the 'incompatible' issue. SOi waiting 24 hours does not work.

 

Would you recommend we download the apk outside of googleplay if we can?

Message 13 of 55 (507 Views)

Re: Your device isn't compatible with this version

★★★★ Novice
That really doesn't work. I think the issue is with the update- it seems to only be affecting Samsung s7 and s8 owners
Message 14 of 55 (503 Views)

Re: Your device isn't compatible with this version

★★★★ Novice
So we'll miss out on the new territory battle phase? No thanks!
Message 15 of 55 (501 Views)

Re: Your device isn't compatible with this version

★★★ Newbie
Any help with this would be much appreciated. It happened to me this morning when last night I open the game with no problem. I am on the same boat of many people here that have invested 2 years and many $ to this game. I am in Melbourne Australia by the way samsung s7 edge
Message 16 of 55 (496 Views)

Re: Your device isn't compatible with this version

★★★★ Novice

Current status.

SQGOH not compatible with S8.JPG
Message 17 of 55 (484 Views)

Re: Your device isn't compatible with this version

★★★★ Novice
As my post mentioned, I did try this and it didn't work.
Message 18 of 55 (481 Views)

Re: Your device isn't compatible with this version

★★★★ Novice
Are you registered with swogg? You can check it there.
Message 19 of 55 (478 Views)

Re: Your device isn't compatible with this version

★★★★ Novice
What do you mean? I'm registered
Message 20 of 55 (474 Views)

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