December 2020
Product: UFC 4
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
What is your gamertag/PSN ID? FuzzyBrownLuvin
What time did you see the bug? (HH:MM AM/PM) Pm
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/1/2020
What is your time zone? GMT (UTC)
Which mode has this happened in? Other
Summarize your bug I’m unable to find a fight online in any fight mode. There’s nothing wrong with my internet. Everything else works as well as games. The online is the only reason I have the game and it’s been doing this for 2 days
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? I’ve seen a lot of reviews on other pages with people with the same problem.
What happens when the bug occurs? I can’t play online at all
What do you expect to see? This needs to be fixed or I’m getting rid of the game
Please fix the online for Xbox one X so I can play the game. The online is the only reason I play. My internet is fine and it just keeps saying it’s unable to find opponent
Solved! Go to Solution.
December 2020
Hi, @dillonsfast
There was brief connectivity issues earlier which was fixed, we see players currently online with a rising player count. If you're still not able to connect after a power cycle with the console and router (sometimes a restart could be required in order to remove a broken connection to our servers and establish a fresh one), please let me know what your NAT type is and ISP.
Relevant thread (It's PS4, but we're seeing it there too): https://answers.ea.com/t5/Technical-Issues/Can-t-play-UFC-4-online-PS4/td-p/9802207/page/2
We want to double-check that a restart has been done with these steps so the teams are aware they do not work. Thanks for the help and sorry you've been having trouble!
Reboot the power to the modem/router
How to power cycle your Xbox console:
Important Be sure to wait 10 seconds. This step resets the power supply.
Clear Mac Address
December 2020
Hi, @dillonsfast
There was brief connectivity issues earlier which was fixed, we see players currently online with a rising player count. If you're still not able to connect after a power cycle with the console and router (sometimes a restart could be required in order to remove a broken connection to our servers and establish a fresh one), please let me know what your NAT type is and ISP.
Relevant thread (It's PS4, but we're seeing it there too): https://answers.ea.com/t5/Technical-Issues/Can-t-play-UFC-4-online-PS4/td-p/9802207/page/2
We want to double-check that a restart has been done with these steps so the teams are aware they do not work. Thanks for the help and sorry you've been having trouble!
Reboot the power to the modem/router
How to power cycle your Xbox console:
Important Be sure to wait 10 seconds. This step resets the power supply.
Clear Mac Address
December 2020
I agree it is happening to me and I’m a ps4 user and I’m gettin tired of this problem