Xbox Grand Ops Bug causing controller to lose all vibration [ Edited ]

[xTWENTYxONEx]

Product: Battlefield V
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Airborne
Please select your region North America
On which server did this happen? North America
When did this happen? (dd.mm.yy hh:mm) It happens anytime I play Operations
Summarize your bug Grand Operations all modes: Completely lost all controller vibration in game during multiplayer Grand Operations. Every gun, every class, zero rumble for the controller. However, the controller vibration works fine in Conquest, Frontlines and Breakout
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not sure
What happens when the bug occurs? I get absolutely zero controller vibration while using any and all weapons during any Grand Operations match on every server.
What should be happening instead? I should get rumble in the controller when shooting

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I tried playing on a different console with a different controller but the problem still persists. I also tried deleting the save file from console and the cloud but still no luck. This tells me it is something to do with the server side settings or profile save.

Again, the controller vibration works fine in Conquest, Breakout and frontlines but NOT in Operations 

Thank you for looking into this!

[xTWENTYxONEx]

Bump

Sorry but I am INCREDIBLY FRUSTRATED that this seems to be getting zero attention or acknowledgement. I don't see it listed on any lists of known bugs/issues. I've seen one other person here and one person on Reddit mention it so I know I'm not the only one.

I simple cannot play without controller vibration which means I can't play Operations at all!

PLEASE report this and communicate that it is known and that it is being looked into.

Thank you very much!

[merman42069]

Dumb question but did you confirm your controller batteries were good?

[xTWENTYxONEx]

Again, The vibration works fine during Conquest but not for any mode in Grand Operations. My batteries are fully charged.

It even happens on a different console with different controller...so along with deleting the cloud save not fixing it, then that tells us it is some kind of issue with the server side related to my profile.

[Lunetikk]

Im having the same issue and it is the most annoying feeling ever. It just doesnt feel right and I cant play without the vibration. It was fine when I played on sunday...

[TheParadoxal]

Also having the same issue. Agree it is really frustrating. I haven't tested conquest though...

Seems like I am not getting any controller feedback at all in Grand Ops though.  Nothing no shooting feedback, no explosion feedback, etc..

Please fix this ASAP cause it is quite awful...

[EA_Blueberry]

Thanks for reporting this to us. I can see how something like that would be annoying to deal with.

@TheParadoxal @xTWENTYxONEx @Lunetikk

Can you answer the following?

• Are you using a non-official Xbox controller?
• Have you checked for controller updates within your Xbox Settings menu?
• Does it still happen after these steps?
  • 1) Power cycle: http://bit.ly/XB1_PowerCycle
  • 2) Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.

Keep me updated. Thanks! 

[TheParadoxal]

Will try these steps later tonight and let you know.

Thanks

[xTWENTYxONEx]

THANK YOU VERY MUCH for replying @EA_Blueberry

- It happens with multiple controllers ... all are official Xbox controllers. It also happens with multiple consoles.

- Yes all controllers are up to date

- Unfortunately I've used all my trial time already so will have to wait until the 14th

AGAIN, MY CONTROLLER VIBRATION WORKS FINE DURING CONQUEST it just doesn't work during Operations 

I have also tried "deleting from everywhere" of my save file which did not work

@EA_Blueberry I greatly appreciate your response and your time for looking into this! I know we are all confident that this will be addressed and fixed in a timely manner.

THANK YOU

[TheParadoxal]

1. Update:

-Official Microsoft Xbox Controller

-Controller is up to date

- Did soft and cold restart on console

-Cleared Alternate MAC and restarted 

--Issue remains

-Verified issue seems to be specific with Grand Ops

-Verified there is indeed no feedback from anything that should vibrate controller

-Conquest does have controller feedback and seems fine

=(