Xanadu Blood not Farmable

[sohqu37zk8im]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 12 Pro max
OS Version 15.6
Ally Code: (Find it here: http://bit.ly/AllyCode ) 282-812-651
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug When farming, Xanadu blood is supposed to be farmable in light side hard mode 8-b along with droideka however for the past few days his ship is not in there even though when you click on the ship to farm it it’s lit brings you to that node.
Steps: How can we find the bug ourselves? Go to light side hard mode 8-b and see for yourself. I spent money on refreshes and did not get any shards this is robbery.
Connection Type Wifi
Please select your region North America
Country United States

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Please fix and reimburse me my money I refreshed or give me the shards this has been going on for days now. 

[EA_Gunner · Accepted solution]

Hello @sohqu37zk8im 

Thank you for the report. We attempted to reproduce your report but we were not able to confirm any issues on our side. I used 10 sim tickets and got 3 Xanadu Blood shards. 

[EA_Gunner · Accepted solution]

Hello @sohqu37zk8im 

Thank you for the report. We attempted to reproduce your report but we were not able to confirm any issues on our side. I used 10 sim tickets and got 3 Xanadu Blood shards. 

[ChristophIV]

@sohqu37zk8im Shards are definitely dropping from the node. Looks like you've had a bad RNG run.