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[XB1] Sixam issue

by exdemon42
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[XB1] Sixam issue

[ Edited ]
★★ Novice

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? all
Steps: How can we find the bug ourselves? go to sixam and try to collect any of the green or red crystals
What happens when the bug occurs? that's the problem. They are always greyed out you can not collect from them
What do you expect to see? them to work to be able to collect the resources. And for the geodes to respawn.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

I have no ever gotten a single green crystal to work. And only 2 red ones. None of the other resources are respawning. I spent like 4 sim days on sixam with my vampire nothing. She does have maxed singing now. And a ton of the plants as they at the only thing working right on the planet. Also tried leaving and coming back. Nada. They constantly say already collected. I have never collected any of them.

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Re: [XB1] Sixam issue

[ Edited ]
EA Staff

Hi @exdemon42

 

Thank you for your issue!

 

We will investigate this at our end.

 

Happy simming! 

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