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[XB1/PS4] Relationship List only able to access 2 rows and bottom row

by CowsArrTasty
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Original Post

[XB1/PS4] Relationship List only able to access 2 rows and bottom row

[ Edited ]
★★★ Novice

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.27
What expansions, game packs, and stuff packs do you have installed? all except kids
Steps: How can we find the bug ourselves? click on relationship icon in Live mode
What happens when the bug occurs? Relationships opens, you can access 2 rows of people then jump to the bottom row of people. nothing in between
What do you expect to see? all the people I know
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. latest updates and Eco

Cannot access relationship list completely

 

Edit By Crinrict: Added Tag to Title, Added Base Game Version Number

Message 5 of 25 (974 Views)

Relationship Panel not scrolling

★★★ Novice

I am not able to scroll past the second line of relationships for any of my Sims on the relationship Panel. This has been going on every since I bought and downloaded Eco Living. What's going on?? 

Message 1 of 25 (981 Views)

Re: Relationship Panel not scrolling

[ Edited ]
Hero

@Etherious_Kami

Could you try if repairing the game helps
1. Close the game
2. Right-Click on the game in Origin
3. Hit Repair game.

 

Not applicable to console

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.


Important Threads

Message 2 of 25 (953 Views)

Re: Relationship Panel not scrolling

★★ Novice

I also have this issue but I am playing on the Xbox One. Have you any suggestions what I can do to help?

Message 3 of 25 (957 Views)

Re: Relationship Panel not scrolling

★★★ Novice

I'm having the same problem on Xbox, I can open it and scroll down but when I want to scroll to the top of the list it just goes to the category bubbles. 

Message 4 of 25 (951 Views)

Re: [XB1] Relationship List only able to access 2 rows and bottom row

This also happens on PS4. You can scroll down to see the first couple rows of friends and then it'll jump to the bottom and then you can't move around in the relationship window anymore until you close it out completely.



I don't work for EA. I'm a player helping other players. I do not respond to PMs.
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Message 6 of 25 (954 Views)

Re: [XB1] Relationship List only able to access 2 rows and bottom row

@Minipip112 and @AmurMoo  I've merged your post with a bug thread for this issue.  Please feel free to click Me Too and add any other info you think is relevant.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 7 of 25 (934 Views)

Re: Relationship Panel not scrolling

@Etherious_Kami  What platform are you playing on: PC/Mac, PS4, or XBox One?

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 8 of 25 (916 Views)

Re: Relationship Panel not scrolling

★★★ Novice

PS4

Message 9 of 25 (912 Views)

Re: [XB1] Relationship List only able to access 2 rows and bottom row

@Etherious_Kami  Thanks for confirming.  I've merged your post with the bug thread on this issue.  Please feel free to click Me Too on the first post and add any other info you find relevant.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 10 of 25 (905 Views)