August 2019 - last edited October by crinrict
Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? SP08:1.assets.live-sp08.67
What expansions, game packs, and stuff packs do you have installed? everything up to date [released before 14-03-2019], except bowling night.
Steps: How can we find the bug ourselves? I don't know.
What happens when the bug occurs? today I noticed at least 3 pets (of different households) are all pitch black (no furdetail/furcolor showing just black)
What do you expect to see? pets to show up correctly
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
[This issue was originally reported by @ra7orrat (thank you!) here. Creating this thread with the information provided by them there in order to have pets turning black and photographs turning black as separate reports - similar looking issues, but very different in the background!]
Solved! Go to Solution.
March 2020
@crinrict I ended up deleting the saves with those pets and started a whole new game, that must've been shortly after I posted the issue here (1-2 weeks or so) and it hasn't happend again since.
March 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
March 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2020
Hi, I'm an XB1 player and about a month ago my pictures, paintings and pets started turning black. I have tried starting a new game but 2 or 3 days later it starts happening again. Some of the pets and paintings I get from the gallery but the photos come from my sims inventory.
February 2021
I cleared my cache, deleted and re installed the game as well as my packs and my photos and paintings are still black. I even know ent back to an old save and those ones are to