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[XB1] Manage Households Thumbnails not loading

by RenasaiHaru

Original Post

[XB1] Manage Households Thumbnails not loading

[ Edited ]
★★★★ Novice

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Occasionally (10% - 49%)
What is your current game version number? v1.18
What expansions, game packs, and stuff packs do you have installed? All availible
Steps: How can we find the bug ourselves? Click into "Manage Households" and scroll down
What happens when the bug occurs? None of the thumbnails appear and I can't see my families.
What do you expect to see? I would like for my families' thumbnails to show up when I open manage households.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No

My TV is really small so I rely on the thumbnails to see which family is which rather than their names.

Message 1 of 4 (137 Views)

Re: XB1 Manage Households Thumbnails not loading

@RenasaiHaru Sometimes it takes a bit to load them.

Does it appear if you wait ?

Happy Gaming


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.

Important Threads

Message 2 of 4 (113 Views)

Re: XB1 Manage Households Thumbnails not loading

★★★★ Novice

Only a few will load in. The majority will take several minutes to load in and the last few will take forever..

Message 3 of 4 (57 Views)

Re: XB1 Manage Households Thumbnails not loading

EA Sims Team

Hi there,


Could you please attach a screenshot of the issue you are seeing so we can see what you are experiencing in game?



Message 4 of 4 (27 Views)

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