Help us improve Answers HQ! Take Survey No, Thanks

[XB1][MSP] Take photo with&take photo of not working

by ra7orrat

Original Post

[XB1][MSP] Take photo with&take photo of not working

★ Apprentice

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? idk
What expansions, game packs, and stuff packs do you have installed? everything up to date (September 11th 2019)
Steps: How can we find the bug ourselves? Try taking a photo with a sim via the tripod it either won't work at all or the sims won't stand in front of the camera when posing, or try "take photo of" with the tripod, nothing happens and the tripod icon will eventually just disappear from the queue.
What happens when the bug occurs? see above, both options either don't work at all or do not work correctly.
What do you expect to see? for the selected sims to pose in front of the camera and being able to take the picture.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No

taking pics of sims on the marks works at least but this is bumming me out, I was so excited about the new photography features...

Message 1 of 4 (108 Views)

Re: [XB1][MSP] Take photo with&take photo of not working

EA Sims Team

Hi there,


Would it be possible for you to send us a video of what you are experiencing so we can figure out what is going on here?


Below is a link of how to get us the video.



Message 2 of 4 (79 Views)

Re: [XB1][MSP] Take photo with&take photo of not working

★ Apprentice

Okay, I'll try.

Message 3 of 4 (55 Views)

Re: [XB1][MSP] Take photo with&take photo of not working

★★★★ Novice

Having this problem too....7 attempts before my sim finally took a photo of his wife.He's a freelance photographer....

Message 4 of 4 (43 Views)

Need help?

We’re happy to help with your account, troubleshooting, and gameplay questions.

Contact us on EA Help


Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection


Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help