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[XB1][MSP] Take photo with&take photo of not working

by ra7orrat
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[XB1][MSP] Take photo with&take photo of not working

★★★★★ Apprentice

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? idk
What expansions, game packs, and stuff packs do you have installed? everything up to date (September 11th 2019)
Steps: How can we find the bug ourselves? Try taking a photo with a sim via the tripod it either won't work at all or the sims won't stand in front of the camera when posing, or try "take photo of" with the tripod, nothing happens and the tripod icon will eventually just disappear from the queue.
What happens when the bug occurs? see above, both options either don't work at all or do not work correctly.
What do you expect to see? for the selected sims to pose in front of the camera and being able to take the picture.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No

taking pics of sims on the marks works at least but this is bumming me out, I was so excited about the new photography features...

Message 1 of 12 (1,073 Views)
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Re: [XB1][MSP] Take photo with&take photo of not working

EA Sims Team

Hi there,

 

Would it be possible for you to send us a video of what you are experiencing so we can figure out what is going on here?

 

Below is a link of how to get us the video.

 

https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...

 

Thanks!

Message 2 of 12 (1,042 Views)
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Re: [XB1][MSP] Take photo with&take photo of not working

★★★★★ Apprentice

Okay, I'll try.

Message 3 of 12 (1,018 Views)
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Re: [XB1][MSP] Take photo with&take photo of not working

★ Apprentice

Having this problem too....7 attempts before my sim finally took a photo of his wife.He's a freelance photographer....

Message 4 of 12 (1,006 Views)
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Re: [XB1][MSP] Take photo with&take photo of not working

Hero
@procian @ra7orrat

Are you guys still having issues with this ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 5 of 12 (791 Views)
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Re: [XB1][MSP] Take photo with&take photo of not working

[ Edited ]
★ Novice

@crinrict I am still having this problem

 

Hi, I am having this problem too. I just bought the pack because I wanted to be a freelance photographer and now whenever I try to use the tri pod it  will not work. I have no mods or cc. Please resolve. 

 

[CM edit - merged responses.]

Message 6 of 12 (718 Views)
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Re: [XB1][MSP] Take photo with&take photo of not working

Hero
@farrelcl what platform are you on ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 7 of 12 (683 Views)
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Re: [XB1][MSP] Take photo with&take photo of not working

★★★★★ Apprentice

totally missed this, sorry @crinrict it's working now.

Message 8 of 12 (669 Views)
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Re: [XB1][MSP] Take photo with&take photo of not working

[ Edited ]
★ Novice

@ra7orrat Hi there, I have the same issue. Were you able to get it fixed ?

 

Hi there, 

 

I'm having the same issue as well. Take photo of or with Sim, or with Sim with Pet is not working. 

 

Thanks in advance for your help. 

 

[Admin - merged multiple posts together]

Message 9 of 12 (634 Views)
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Re: [XB1][MSP] Take photo with&take photo of not working

Hero
@Mindify What platform are you on ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 10 of 12 (590 Views)