Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 117.4.21300
What expansions, game packs, and stuff packs do you have installed? Cats and Dogs
Steps: How can we find the bug ourselves? After pet is checked in, Greet the pet or owner, accept pet. Click on pet or exam table to begin examining.
What happens when the bug occurs? The pet does not go to the exam table. I click the pet or owner and click begin examining but pet nor my sim are able to move to exam table. I click the exam table and click begin examining and my sim won’t move. My sim just waves hands as if something is in the way but nothing is.
What do you expect to see? I expect the pet and my sim to automatically go to the exam table after being accepted as a client. Or for my sim to be able to examine pets by clicking on the exam table or pet and touching begin examination.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No
Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 117.4.21300
What expansions, game packs, and stuff packs do you have installed? Cats and Dogs
Steps: How can we find the bug ourselves? After pet is checked in, Greet the pet or owner, accept pet. Click on pet or exam table to begin examining.
What happens when the bug occurs? The pet does not go to the exam table. I click the pet or owner and click begin examining but pet nor my sim are able to move to exam table. I click the exam table and click begin examining and my sim won’t move. My sim just waves hands as if something is in the way but nothing is.
What do you expect to see? I expect the pet and my sim to automatically go to the exam table after being accepted as a client. Or for my sim to be able to examine pets by clicking on the exam table or pet and touching begin examination.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No
