Wumples Quest Not There!! Nov 6/21 [ Edited ]

[CharlieDaisy12]

Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad 6th gen
OS Version 15.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Open up Quests
What do you expect to see? Wumples quest for the girl’s dress and boys tux
Connection Type Wifi
Please select your region North America
Country Canada

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I got behind with my game and when I went to open the Wumples Quest for right now it wasn’t there! I have it in my other game, (see last pic) but not second, (see first pics) and I def do not have theses items! 
Please send out the Wumples to my iPad as I know I can still get it done. I’ve started on the last day before and had no issues.🙏 The pack that started a few days ago is there, so it doesn’t seem to be an issue with me being late. (See pic). I have done the last update. (See pic).

Here it is, present in my other game:

Here is the pack, started a few days ago, present in the game I don’t have Wumples in:

If it was something small, like Knick knacks or something, I wouldn’t worry, but these are major items, I really love them and we’ll never get them again! Please send out Wumples to my game. I’m so hoping it’s a bug that’s fairly easy to rectify? Even if it’s the last minute I’ll still do it.🙏🙏🙏🙂 Thanks!

[Ilois4 · Accepted solution]

@CharlieDaisy12 Unfortunately you missed the quest if you didn’t start it before 10am on Nov 6th. 🙁 Quest was available Nov 4th and it had 2 days trigger time.

I don’t think there’s a possibility to get the quest separately to your game but there’s a possibility that at some point these Wumples prizes will be available in Eco workshop.

[CharlieDaisy12]

My daily tasks are all showing up no problem, so it doesn’t seem to be an issue with ongoing content missing….

[Ilois4 · Accepted solution]

@CharlieDaisy12 Unfortunately you missed the quest if you didn’t start it before 10am on Nov 6th. 🙁 Quest was available Nov 4th and it had 2 days trigger time.

I don’t think there’s a possibility to get the quest separately to your game but there’s a possibility that at some point these Wumples prizes will be available in Eco workshop.

[CharlieDaisy12]

@Ilois4 😭 I didn’t realize there was a 2 day trigger time. I’ve done them at the last minute before but I guess I must have started sooner. I can’t believe I’m missing it! To the developers could we please start these timed quests anytime as long as we get them done in time? This is so terribly disappointing!
Thanks so much for letting me know, @llois4👍😊

[CharlieDaisy12]

Ha, you can tell I really was hoping to get this. 25 pictures later!!😂 Anyway, c’est la vie, I suppose. I really wish we could start any time, though, as with the packs. That would be great.