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Re: Wrong energy pack bought

by GladOS-013
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Original Post

Accepted Solution

Wrong energy pack bought

★★★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Xiaomi
OS Version Android 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 428812471
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Wrong buy pack
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country Portugal

Hey,

 

I bought a mod energy pack instead the pack I wanted which is a Fleet pack for 600 crystals. I want to know if there can be a way to refund this mistake. I still have the mod energy not wasted to find a solution for this. 

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Accepted Solution
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Re: Wrong energy pack bought

Hi @skybull610 and thanks for the report!

Please reach out to SWGOH Customer Support, and they may be able to help you with your accidental purchase.
https://help.ea.com/en-us/help/star-wars/star-wars-galaxy-heroes/how-to-contact-support-for-star-war...
_____________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!

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Message 2 of 2 (96 Views)

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Highlighted

Re: Wrong energy pack bought

Hi @skybull610 and thanks for the report!

Please reach out to SWGOH Customer Support, and they may be able to help you with your accidental purchase.
https://help.ea.com/en-us/help/star-wars/star-wars-galaxy-heroes/how-to-contact-support-for-star-war...
_____________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!
Message 2 of 2 (97 Views)

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