Re: Wrong conversion rate used for buying items

by Mister_Crac
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Original Post

Wrong conversion rate used for buying items

★★★★ Pro

Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Sony Xperia Z3 Compact
OS Version Android 6.0.1
What is your Player ID? Mr Crac#GcdxpKY9
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug In the US: 200 Diamonds cost 1.99 Dollars. In Europe: 200 Diamonds cost 2.29 Euros, which is thirty (!) percent more expensive. 1 Dollar = 0.88 Euro, so the price should actually be 1.75 Euros. I could understand a premium of maybe 1% to 3% due to rounding issues, but certainly not 30%. This is very clearly a rip-off. It could even be considered legally as fraud, and thus cause criminal prosecution. So please do something about it.
Steps: How can we find the bug ourselves? Try to buy the same item from different locations in the world, and check their pricing accoding to current conversion rates.
Connection Type Mobile
Please select your region Europe
Country Germany

    

Message 1 of 3 (279 Views)

Re: Wrong conversion rate used for buying items

Community Manager (retired)

Hi @Mister_Crac,

 

This isn't actually a bug. While we set the price, in US dollars, the rest of the pricing is controlled by the third parties.

Message 2 of 3 (257 Views)

Re: Wrong conversion rate used for buying items

[ Edited ]
★★★★ Pro

These third parties do take some share of the profit for distributing the game, do they not? So please ask them to stop this shady business practice.

Message 3 of 3 (255 Views)