August 2019 - last edited August 2019
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Galaxy s8
OS Version Android
Ally Code: (Find it here: http://bit.ly/AllyCode ) 926568679
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Hi I was told by support to contact someone on the forum about my issue. One of my characters "Droideka" his abilities were upgraded by some glitch. I was leveling up B1, and somehow Droidekas abilities got upgraded too. This is a huge problem for me since I was purposefully not going to level up Droideka's abilities to maintain my gp, as well as other strategic purposes. The support told me you guys have the authorization to reset his abilities for me. I dont even want a refund of ability mats or anything, just please reset his abilities. I have no idea how this happened.Thank you, let me know if you need me to reset my game or something.
Steps: How can we find the bug ourselves? Upgrade seperatist ability levels
Connection Type Wifi
Please select your region North America
Country USA
Hi I was told by support to contact someone on the forum about my issue. One of my characters "Droideka" his abilities were upgraded by some glitch. I was leveling up B1, and somehow Droidekas abilities got upgraded too. This is a huge problem for me since I was purposefully not going to level up Droideka's abilities to maintain my gp, as well as other strategic purposes. The support told me you guys have the authorization to reset his abilities for me. I dont even want a refund of ability mats or anything, just please reset his abilities. I have no idea how this happened.Thank you, let me know if you need me to reset my game or something.
Solved! Go to Solution.
August 2019
Hi @ninjah9 and thank you for the report.
We've checked your account and you've upgraded Droideka's abilities separately. Especially Omega upgrades were applied on 7/26/2019, 8:36:52am GMT+1, 6/10/2019, 11:33:29am GMT+1 and on 6/06/2019, 12:30:28pm GMT+1.
August 2019
August 2019
August 2019
August 2019