September 2019
Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID?
Date/time issue occurred 09/06/2019 1pm
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
Summarize your bug I finished the first pre-seaon game 31:0 but when I returned to the franchise screen, the score was recorded as 23:13. The Standings tab shows 23PF and 13PA but I didn't allow a single point. Also, the reporter which called my coach after the game asked me how it feels to lose a game although I've won.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Don't know, maybe play the game and finish 31:0?
What happens when the bug occurs? Wrong score
What do you expect to see? Correct score
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB