Re: Wrong Pricing for Bastila Shan (Fallen) Bundle in Brazil

by maigonc
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Original Post

Wrong Pricing for Bastila Shan (Fallen) Bundle in Brazil

★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Phone
OS Version Android 7
Ally Code: (Find it here: http://bit.ly/AllyCode ) 122-863-215
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug After Bastila Shan (Fallen) bundle fix, all the prices have been increased across all the store.
Steps: How can we find the bug ourselves? Opening the store.
Connection Type Wifi
Please select your region South America
Country Brazil

It is about this dev announcement:
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/188083/wrong-pricing-for-bastila-shan-fal...

Wasn't clear to me which price was wrong in this case, to me Bastila Shan (Fallen) and all the other single characters had R$32,90 cost and now it is R$37,90 it's 15% more expensive than before.
After you "fix" this specific bundle, all the other prices across all the store, including crystals, faction packs have been increased as well. Is it working as intended? We were waiting for nice prices to spend some money on Back Friday and what do we have? All the packs now are more expensive!

01_before_fix.jpeg
02_after_fix.jpeg
Message 1 of 4 (342 Views)

Re: Wrong Pricing for Bastila Shan (Fallen) Bundle in Brazil

★★★ Novice

Ok, is there any answer to this case? No one could see it until now?

 

Message 2 of 4 (242 Views)

Re: Wrong Pricing for Bastila Shan (Fallen) Bundle in Brazil

★★★ Novice

1 week without any answer. 

How long will take? We don't know. 

But we are trying to receive any support. 

Hello EA games support, take a look at this!

 

Message 3 of 4 (201 Views)

Re: Wrong Pricing for Bastila Shan (Fallen) Bundle in Brazil

★★★ Novice
Message 4 of 4 (140 Views)