Wrong GAC score / division I

[o414o_leader]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? BLU phone
OS Version 8.1.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 719-731-815
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug My GAC score is clearly wrong. I finished all territories and only one took me two battles. Score posted is only 1886. That implies my average score for each battle is 33pts only. Please look into this. It's affecting my score and potentially hurt my chance to get to next GAC promotion
Steps: How can we find the bug ourselves? Look into my GAC result ended 10/10/2020 2pm PST
Connection Type Wifi
Please select your region South America
Country USA

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See attached screenshot. Have 4 but only 3 allowed to upload, but score shall be easy to tell. It's clearly wrong!

[EA_UltraSlide · Accepted solution]

Hi @o414o_leader and thanks for the report.

From checking our logs, it looks like you only set 7 squads for defense for the GAC that finished on 10/10/2020. No ship squads were set. This would have given you another 200 points.

[o414o_leader]

Added picture of last territory and overall view that shows I did cleared them all.

[GladOS-013]

@o414o_leader Did you forget to set any defenses?
Did anything odd happen in a battle, like timing out at the last second?

[EA_UltraSlide · Accepted solution]

Hi @o414o_leader and thanks for the report.

From checking our logs, it looks like you only set 7 squads for defense for the GAC that finished on 10/10/2020. No ship squads were set. This would have given you another 200 points.