November 2019 - last edited November 2019
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GeForce GTX 1660 TI
Enter RAM memory size in GB 32Gb DDR3r
What is your gamertag/PSN ID/EA Account name? Vexgor
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Bangalore
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In Ranked Badges
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I was playing the game in ranked mode.
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? A lot of
When did this happen? (dd.mm.yy hh:mm) In Season 3
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? When i started to play Season 3, my ranked badge was looking "Gold", but i was a "Bronze" on the begining of the season. Right now, my rank is "Platinum", but my ranked badge still looks "Gold".
What should be happening instead? This is an account bug, Developers or EA specialists can fix it very easyly.
Steps: How can we find the bug ourselves? It is so easy to find. You can look at my ranked badge, it looks "GOLD". BUT i am "PLATINUM" ranked now. Your specialists wanted to see pictures, yes i've added 16 pictures on my case. So you can see that, my account is under ranked badge bug. I removed my double duty badge and put that "GOLD" badge on my Bangalore, so you can see it more easyly i think.
My account is under a bug, i couldn't get any rewards of Platinum rank. No weapon cosmetic, no platinum ranked badge...
Weapon charm looks i am series 1 gold...
I've spent hundreds of dollars and nobody, not even EA support has answered me yet. I've just added 16 pictures, i called EA UK support, which cost a lot of dollars on my phone bill. Well, i am not that rich really. I want to play more and try to reach "Diamond". Because i love blue color and i want that blue sky dive trail. But with this badge bug, even if i reach Diamond rank, i will not get any rewards. So i feel sad now. Why nobody helps me? Why nobody is answering me? Why specialists are not even trying help me?
Solved! Go to Solution.
November 2019
November 2019
November 2019
Hello @SpyrosFPS . Thank you very much for your answer.
No, i was "Gold" ranked in Season 2 .
Oh, i wanted to reach that Diamond rank and use Sky Dive Trail, i love blue color. In the games, i see that a lot of people are using sky dive trails. I even saw level 20 Predator. So i was thinking that my account is under bug.
Hmmm alright then, my ranked badge looks "Gold" now because as you gave an example, i finished Season 2 as "Gold" ranked. Even i reach Diamond now, i will get reward 70 days later.
Okay then, at least now i know that i am not under badge bug. Thank you very much for that. Have a nice day everyone.
November 2019
Correct. I'm Diamond IV and i'll get my rewards later, next ranked season.
There is also a reset every ranked season 1.5 Tiers down for all players.
Players in Platinum IV will be reset to Silver II.
If you reach Diamond IV you'll be reset to Gold II.
Information about current ranked season