Product: The Sims Mobile
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung note 8
OS Version Android
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003518663932
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It's a red dot above hobbies in collections
What do you expect to see? No red dot
Connection Type Wifi
Please select your region
Country The Netherlands
Additional feedback This red dot won't go away
I am having trouble with a red dot on my hobbies inside collection. The one you get when receiving a New item.
It doesn't seem to go away, even when I open really everything in hobbies.
I cleared my cache.
I even removed the game and reinstalled it
Cleared cache etc again
Restarted my phone
But the red dot just will not go away
I even opened everything in collections, but still there.
Does anyone have the solutions for me?
You can find a bug report on this issue over here:
Give the workaround a try.
I do not work for EA
November 2018 - last edited November 2018
I placed the internet hobby desk in storage and now the red dot is gone!
Haven't thought of that🤣
Drat. The red dot does go away when I place the 3-star desk in storage, but it reappears when I put it back.
And apparently, I've got a lot of duplicates!
March 2019 - last edited March 2019
I still have it too and now I ignore this red dot. The red dot now appears on both desks when I open the game..... Urgh😳
Placing it in storage does not help either.
I didn't know this was a bug until I saw this topic just now. I can't exactly remember when this red dot appeared and stayed like this but, Im sure that its been there for quite some time.
Contrary to most of the post here, mine is in the waterfront venue,spa items not on the hobby. I have already viewed the items but the red dot doesnt disappear.
This workaround doesn't work in my game either. Even with the desk in storage, the red dot appears for the 3 star desk in the internet icon hobby
I also get a red dot in rooms, specifically the L and T-shape rooms