Product: The Sims Mobile
Player ID: 1003641527859
The catalog Red Asterisk for new items won’t go away. It keeps indicating new items in the Home Catalog in the “Buy” section even though there are no new items and no indicator on any of the items in the subcategories.
I think this started after I gained or started the Internet Icon Hobby
It’s not a severe bug, but a bit annoying.
July 2018 - last edited July 2018
I have this issue as well, and might have some possible suspicions about why it's happening. When I initially bought the first hobby "item" for the Internet hobby, I declined to place "it" and let it go into Storage. When I then wanted to place it later, due to the abysmal functions of finding something in Storage, I went to place it from the Buy Menu, aaaaaand... it said 0/1 on the hobby item. Digging through storage to try and find out if I had lost them somehow, no: turns out, computer, chair, and table are all separate items, and weren't counting for 1/1 on the Buy Menu. I did want to get 1/1, so I bought yet another one (set) from that menu, placed it, and after the fact, it said I had 2/1, which shouldn't have been possible.
The "new item" indicator, I suspect it has something to do with the fact that the items are a set, and only count together as a set, and you haven't been able to "see" all three of them yet unless you buy and place them. If that doesn't sort it out, then I'm not sure what else is necessary, but it's got to be something to do with this nature of them.
edit: Can confirm that buying the new "set" does away with the new item notification, even if viewing it initially in the Buy Menu does not.
October 2018 - last edited October 2018
Product: The Sims Mobile
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Moto X4
OS Version 8.1.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1002983292958
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Unlock new item, then got to view items. For me the new item notification stays on even after I located the new items.
What do you expect to see? I expected to see the notification turn off after viewing the new item.
Connection Type Wifi
Please select your region North America
Country United States
I get a red notification when new items unlock. I go to view the item(s), then return to what I was doing. The red notification stays on.
I don't have it, doesn't mean it's not an issue though.
Could you make sure you don't have the red dot anywhere else? Maybe the rewards?
Whoa... So what I did, since my internet hobby showed a 1/1 for the initial set, so I placed it in storage, and now the red dot is gone. So it was that bug.
I had something similar happen, but the red notification stayed on when the second set from the internet hobby was unlocked. Since I had a 1/1 for the initial set, I placed it in storage and now the red dot is gone.