September 2020
EA Help responded to a twitter dm saying you clear my cache and update the game license. Mighty funny how that’s their reasoning for everything. EA Help is no help at all
September 2020
I am also experiencing this.
September 2020
I’m also experiencing the same problem on X box
September 2020
I have the same problem on PS4
September 2020 - last edited September 2020
How do you clear the cache? As I have the exact same problem on the patriots game just loads a purple screen then crashes meaning I’m missing out on valuable rewards!
September 2020
Same problem happening to me as well for the superstar challenges and ultimate kickoff challenges, both teams are the Patriots. This same thing happened last year to me when the Harvest program came out. EA Help told me to do things that I was told to do last year and never worked.
September 2020
Same problem happening to me as well for the superstar challenges and ultimate kickoff challenges, both teams are the Patriots. This same thing happened last year to me when the Harvest program came out. EA Help told me to do things that I was told to do last year and never worked.
September 2020 - last edited October 2020
Hey, everyone.
First, we want to apologize you're experiencing an issue with the Patriots Ultimate Kickoff Challenge. I know coming across errors like this isn't fun to try and troubleshoot.
This was raised up to the Madden NFL team when reports started surfacing and it's being investigated by the developers.
Workaround Fix:
Marking this solved for better visibility among the community
***************Regarding Tyrone Calico on 10/1/20******************
Hey, all.
The team should have the crashing fixed for the Tyrone Calico challenge. The Community Manager raised this up over this morning's Good Morning Madden stream. There are still some other teams that could result in crashes and it's being looked into, but good news is that this one has been fixed. Thank you for bearing with us!
Timestamp of this can be found here: https://www.twitch.tv/videos/757413916?t=00h13m22s
September 2020
The workaround is to remove any player with Patriot chemistry from your lineup. I tried it today and I was successful. Be sure to check your power ups as well.