Eco Workshop can't start / many delays

[Majche85]

Hello! I have a problem starting a new shift on Eco Workshop. There is no option to, nothing is there. Also, I've been experiencing a lot of bugs.  for example, whenever I finish an event, and start a new one, after getting off the game and coming back to it, I notice I am still on the previous event that I already finished. It seems like there is some delay going on. 

[Ilois4]

@Majche85 Hi, leave your sims idle and restart the app. When re-opening the game if you see your sims have completed events (pink check marks), claim the rewards and restart the app again.

You might have to do this several times to clear the past events from the game background.

Game is super buggy at the moment, hopefully the next update gives us some good bug fixes.

[Majche85]

yep. that's what I've been doing. thank you for your reply.

[1006022517168]

That is the same as me I also think it’s one I don’t control anymore because I’ve followed all the advice and nothing as worked and several times too

[1006022517168]

Neither can I also since January after a purchase I think like you say we can’t complete goals it’s really frustrating 

[X7VLXVU]

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung galaxy S22+
OS Version 12
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don't know
What do you expect to see? To be able to play my game
Connection Type Wifi
Please select your region Australia
Country Australia

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I have not been able to use the eco workshop for 2 weeks.

There is no pink star to start a shift, the schedule is stuck on Wednesday from a week or two ago, and I can not upgrade the workshop as it says "workshop in use".

My sims are NOT using the workshop. I am able to get them to start and complete other events. My daily tasks (and rewards) are never met because I can't start/ complete an eco shift.

Please help!!

[X7VLXVU]

Just to add, I HAVE already tried deleting and reinstalling app, and changing language to try reset the game.

[Ilois4]

@X7VLXVU Hi, it’s possible that you have a passive/retired sim stuck on the Eco Workshop event and it isn’t working because of that.

[X7VLXVU]

I figure the same (although I only retired old sims when not in use, so I'm notnsure how that could have happened).... any idea how to fix it??

[keiko97]

Hi! I have this issue too for more than a week, would it be possible for you to have a look for me as well?