Won’t let me in game

l1lshadow3 · February 2020

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
What is your gamertag/PSN ID/EA Account name? L1lshadow3
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. W1l3y801, Piwe13
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Custic
Which Legends were your squad mates using (if applicable)? Octane and pathfinder
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. One of the new areas
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Returning to lobby
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 3
When did this happen? (dd.mm.yy hh:mm) 04.02.20 9:40 mountain time
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Kicks me out to main page won’t let me back in game .
What should be happening instead? Lobby should open
Steps: How can we find the bug ourselves? Not sure