January 2019
Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Huawei p20
OS Version 8.0
What is your Player ID? PwxfNrhJ
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I played as GDI vs NOD (parker129) just now and realised that my points was deducted eventhough I won the match. Refer to screenshot attached. This is devastating if this is a bug of fault with C&C. I used to like this game, my alliance is Top100 team. But this kinda bug hinders my spirit and effort to continue play. This is very upset. Please investigate and add back the points I deserved into my account. PLEASE!!
Steps: How can we find the bug ourselves? I played as GDI vs NOD (parker129) just now and realised that my points was deducted eventhough I won the match. Refer to screenshot attached. This is devastating if this is a bug of fault with C&C. I used to like this game, my alliance is Top100 team. But this kinda bug hinders my spirit and effort to continue play. This is very upset. Please investigate and add back the points I deserved into my account. PLEASE!!
Connection Type
Please select your region
Country
Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Huawei P20
OS Version 8.0
What is your Player ID? Pekkachew #pwxfNrhJ
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I played as GDI vs NOD (parker129) just now and realised that my points was deducted eventhough I won the match. Refer to screenshot attached. This is devastating if this is a bug of fault with C&C. I used to like this game, my alliance is Top100 team. But this kinda bug hinders my spirit and effort to continue play. This is very upset. Please investigate and add back the points I deserved into my account immediately. PLEASE!!
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region Asia
Country
Solved! Go to Solution.
January 2019
Hi @Pekkachew and sorry to hear that.
I've checked our logs and your match was out of sync with the server, resulting in a different outcome. If you go to your match history you should be able to see the correct gameplay.
January 2019
Hi @Pekkachew and sorry to hear that.
I've checked our logs and your match was out of sync with the server, resulting in a different outcome. If you go to your match history you should be able to see the correct gameplay.
February 2019
Have the same issue won the game but deducted points like wth watched the replay amd still won its suppose to be my 9 game win streak
February 2019
Even in his history - replies the reply say I WON yet he go the points!
March 2019
March 2019
Same, happened so frequently suddenly today, lost ~200 points because of this issue.