Re: Wins not counting

by 5anguine_Potato
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Original Post

Wins not counting

★★★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number 5700 XT
Enter RAM memory size in GB 32G
What is your gamertag/PSN ID/EA Account name? 5anguine_Potato
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Match Results board
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Returning to lobby
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Varies
When did this happen? (dd.mm.yy hh:mm) 20/11/21
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? Match results board comes up. Shows kills and damage. Game starts acting like it's loading the lobby. Lobby comes up, but rewards screens does not. Kills, Damage, XP and RP are not counted. No Ranked points, stat trackers or challenges update. Club feed is the only thing that shows a win.
What should be happening instead? Receive rewards, kills, damage, XP and RP
Steps: How can we find the bug ourselves? Random when exiting from a winning match

This has happened to me multiple times since Season 10 and continuing into Season 11. It appears to be random, and happens in BR and Arenas, Ranked and Unranked. This is a very annoying bug that has a severe negative impact on player satisfaction and Battlepass/Ranked progression and needs fixed urgently.

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Re: Wins not counting

★★★★ Novice

It happened again on Arenas. No replies or any help for this significant problem. Fix your game.

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