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Wins/kills tracker not updating

by PCon8
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Original Post

Accepted Solution

Wins/kills tracker not updating

★★★★ Novice

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? ya boi pcon
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. robsox1337, AndresG1230
Which Legend were you playing (if applicable)? Bloodhound
Which Legends were your squad mates using (if applicable)? Pathfinder, Lifeline
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. All of it
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Won a game with 5 kills, returned to lobby to see my stats hadn’t updated.
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Around 5
When did this happen? (dd.mm.yy hh:mm) 12.5.2019 ~12:00pm CT
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Stats don’t update
What should be happening instead? They should update
Steps: How can we find the bug ourselves? Read my post

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? ya boi pcon
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. robsox1337, AndresG1230
Which Legend were you playing (if applicable)? Bloodhound
Which Legends were your squad mates using (if applicable)? Pathfinder, Lifeline
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Moving around the whole map
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Played a game, won the game with 5 kills. Kills and win stat we’re not added to my trackers.
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Around 5
When did this happen? (dd.mm.yy hh:mm) 5.12.2019 ~12:00pm CT
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Kills and wins stat not updated on Bloodhound.
What should be happening instead? I should be getting credit for those stats.
Steps: How can we find the bug ourselves? Reading this report.

Message 1 of 39 (2,748 Views)

Accepted Solution

Re: Wins/kills tracker not updating

Community Manager

@PancakeLizard710 wrote:

I can confirm this is happening to me since yesterday on PC my season 1 damage done and wins do not go up but kills do and damage done does.  

 

Tried reinstalling apex legends and origin nothing booted into safe mode did the same thing nothing. EA support just refur me to a artical that's not much help. 


Season 1 has ended, thus those stat trackers are frozen. Are your standard non-Season 1 stat trackers updating?

/Blueberry

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Message 12 of 39 (2,554 Views)

All Replies

Re: Wins/kills tracker not updating

★★★★ Newbie

Im having this same issue with all my characters. Wins and kills not updating. Xbox one s. 

Message 2 of 39 (2,680 Views)

Re: Wins/kills tracker not updating

★★★★ Newbie

I'm having the same issue. Did you manage to solve it?

Message 3 of 39 (2,637 Views)

Re: Wins/kills tracker not updating

★★★ Newbie

Happening to me on ps4 right now too.

Message 4 of 39 (2,619 Views)

Re: Wins/kills tracker not updating

★★★ Newbie

Nvm...lol

Message 5 of 39 (2,618 Views)

Re: Wins/kills tracker not updating

★★★★ Novice

wins and kills not updating still

Message 6 of 39 (2,607 Views)

Re: Wins/kills tracker not updating

★★★ Newbie

Same with me got 6 wins yesterday none of them registered

Message 7 of 39 (2,600 Views)

Re: Wins/kills tracker not updating

★★★★ Novice

I can confirm this is happening to me since yesterday on PC my season 1 damage done and wins do not go up but kills do and damage done does.  

 

Tried reinstalling apex legends and origin nothing booted into safe mode did the same thing nothing. EA support just refur me to a artical that's not much help. 

Message 8 of 39 (2,584 Views)

Re: Wins/kills tracker not updating

★★★ Newbie

I’m having the same issue with all my characters too on PlayStation. Wins and kills aren’t counting. Very frustrated, I’ve had at least 7 wins not count at all.

Message 9 of 39 (2,544 Views)

Re: Wins/kills tracker not updating

★★★★ Newbie
  • It hasn't counted three wins for me now and it's bs if you earn a win you should get the credit for it 
Message 10 of 39 (2,527 Views)

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