Re: Windows 10 cursor shown in-game

by Alex4cg
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Original Post

Windows 10 cursor shown in-game

★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number ASUS ROG STRIX NVIDIA 1060 6gig OC Edition (NVIDIA Driver version: 128.91)
Enter RAM memory size in GB 32 Gig
What is your gamertag/PSN ID/EA Account name? TheCollector7799
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. MorktMB and RIPZyzz4eva
Which Legend were you playing (if applicable)? Bangalore
Which Legends were your squad mates using (if applicable)? Wraith and Gibraltar
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Near The Pit, Bunkers and Cascades.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Me and my squad were waiting to launch from the drop ship and then we were playing the game normalling e.g. searching for weapons, fighting etc.
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Many. However, issue was from the first match.
When did this happen? (dd.mm.yy hh:mm) 20/02/2019 1:00 - 2:22 P.M. ACDT
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The Windows cursor is shown in-game as either a loading wheel, or the actual white arrow head. It is either static and barely moves, or it moves erratically all over the game screen while moving, visible in general game play, zooming in on scopes and also when browsing the in-game map.
What should be happening instead? The Windows cursor should not be visible in the game.
Steps: How can we find the bug ourselves? Debug the game i would say. Test it with test builds of Windows. the issue only started after the latest Apex Legends game update i installed on the 20/2/2019 at roughly 10 A.M. ACDT.

I also restarted my of which did not work.

 

My PC specs are as follows:

 

CPU intel i7-7700k
Motherboard: GIGABYTE H270-Gaming3
RAM: 32 Gigabytes DDR4 2400 Mhz RAM (4x 8gig sticks)dual-channel.
SSD1:Samsung SSD 970 EVO 1TB (M.2 Drive)
SSD2:intel SSD 600p Series 512 gig (M.2)
GPU: ASUS ROG STRIX Nvidia 1060 6gig OC Edition (Nvidia Driver version: 128.91).
Network Adaptor Qualcom/Atheros E2500 PCI-E Gigabit Ethernet Controller (Killer Ethernet port) version 9.0.0.49
Operating System: Microsoft Windows 10 Version 1809 OS Build 17763.316

 

Message 1 of 2 (185 Views)

Re: Windows 10 cursor shown in-game

★★★ Newbie

Yes I have the same problem

I have put a link to a youtube video showing this problem

https://www.youtube.com/watch?v=qEI3DrJE9H8

Message 2 of 2 (129 Views)