Will not connect to lobby

[asdfghjklgeorgie]

Will not connect to lobby after match. Have to restart application. On PS4. 

[EA_Aljo · Accepted solution]

Hi there, @asdfghjklgeorgie,

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

[EA_Aljo · Accepted solution]

Hi there, @asdfghjklgeorgie,

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

[vhsilva24]

I’m still unable to connect to lobby. Have to restart application. 

[EA_Aljo]

Hello, @vhsilva24 

Can you try power cycling as I previously suggested? Let me know if that makes a difference. Thanks!

[Monhulio]

@EA_Aljo
It doesn't. The game gets stuck. It's not our ethernet.... Each time after a match either can't exit or takes 5-10-25 seconds to get out because stuck watching the scrub that killed you.

[EA_Aljo]

@Monhulio 

What system are you playing on? Also, do you use a wired or wireless connection?