Re: Why can’t I leave a clan

by EA_Kent
Reply

Original Post

Why can’t I leave a clan

★★ Novice

Product: Apex Legends
Platform:Nintendo Switch
Please specify your platform model. Nintendo Switch
What is your gamertag/PSN ID/EA Account name? iiiimready
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Doesn’t matter
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Doesn’t matter
Which Legends were your squad mates using (if applicable)? Doesn’t matter
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Doesn’t matter
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Doesn’t matter
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 3 or 4
When did this happen? (dd.mm.yy hh:mm) Don’t know it started a while ago maybe 2 months ago
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? So basically what is happening is that even if I’m not in a clan it puts me in a clan called WepX even though I am not part of the clan and I can’t leave it because there is not an option to leave because I’m not in a clan
What should be happening instead? It shouldn’t automatically put me in a clan even though I’m not part of it
Steps: How can we find the bug ourselves? I don’t know

I can’t put anything because it won’t let me take a video on apex legends Nintendo 🙁

Message 1 of 6 (338 Views)

Re: Why can’t I leave a clan

Community Manager

Hi @LiquidXnake

 

Thank you for the report!

 

Have you played Apex Legends on any other platforms besides Nintendo Switch? Also, have you unlinked any platform accounts from your EA Account? 

 

 

/Kent

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Message 2 of 6 (302 Views)

Re: Why can’t I leave a clan

★★ Novice

No Nintendo switch is the first platform I have ever played apex legends on

Message 3 of 6 (292 Views)

Re: Why can’t I leave a clan

Community Manager

@LiquidXnake 

 

That's definitely strange. Could you share a screenshot of what you're seeing when you look at the Club tab in the game menu? 

 

 

/Kent

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Message 4 of 6 (272 Views)

Re: Why can’t I leave a clan

★★ Novice

So basically it says that I’m in the club but as you can see I’m not in a club 

Message 5 of 6 (261 Views)

Re: Why can’t I leave a clan

Community Manager

Perfect, thanks! I'll pass this along. 

 

 

/Kent

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Message 6 of 6 (242 Views)