Rank rp points loss wrong amount

[EA_Barry]

@everyone

This is a 'visual' issue and all RP is accurately tracked on our side. 

Apologies for this inconvenience while we resolve.

[katos]

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1060 6GB
Enter RAM memory size in GB 16 GB RAM
What is your gamertag/PSN ID/EA Account name? Katos
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. IDK
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? PATHFINDER
Which Legends were your squad mates using (if applicable)? IDK
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. IDK
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. IDK
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? ALL RANKED GAMES
When did this happen? (dd.mm.yy hh:mm) 26-4-23
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? SO WHAT IS HAPPENING IS THAT IM ROOKIE IV AND IN GAME IM MASTER ELO AND LOSING 150 RP EVERY GAME AND AFTER THE GAME IS END AND I DIE I LOSE 30000 RP AND IM GAINING 0 RP EVERY GAME I PLAY I DONT UNDERSTAND WHY THIS IS HAPPENING I CANT EVEN PLAY THE GAME I CANT EVER RANK UP BEACUSE OF THIS BUG IM SO TIRED OF IT
What should be happening instead? I SHOULD GET MY RP AND NOT LOSING EVERY GAME 30000 RP FOR NO REASON WHEN I JUST RANKED UP TO 20 LVL AND I GET -30000 RP
Steps: How can we find the bug ourselves? IDK HOW TO FIND IT BUT IM GETTING SO TERRIFIED OF IT

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https://prnt.sc/7dzlfURaaMdf

[Rifo_On]

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 2070
Enter RAM memory size in GB does not matter
What is your gamertag/PSN ID/EA Account name? Rifo_On_CH
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Rifo_On
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Lifeline
Which Legends were your squad mates using (if applicable)? -
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. RP overview
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. every ranked game
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 26.04.2023 11:30
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? For every ranked game on Plat 2 i loose -99 RP instead of -52. Even if i should win like 88 (what it sais in the game) i only win 35 RP. I somehow always end up in RP -50 difference every game. Please give my RP back :-(
What should be happening instead? Normal RP gain as it shows on top right corner ingame.
Steps: How can we find the bug ourselves? watch my game history and RP gain / loss

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i keep loosing RP for no reason. watch screenshots attached.

[bananiriki]

Hey,I love APEX,but there is a problem that needs to be fixed. My APEX playname "Banana__0712" by PS4,  My rank gold2,but decreased  61pt.

please give my ranc point back.

[kerimliams]

Yeah.. the same thing happened to me without reasoning or anything.. just -rp this is just a joke at this point

[blckb1rd37]

Same thing here - 3 consecutive games losing double the entry RP

[Apolloneros]

How can I lose -79 rp in plat 4 when I did not quit as I was the last surviving member of my team, my rp all morning has been off I had around 5 kp the last match and made it to 5th place in plat 4 and got -2 rp and didn’t leave, how is that possible?

[Apolloneros]

I’m plummeting rank when I shouldn’t be, until this gets fixed rank is unplayable.

[Apolloneros]

Same I am losing an insane amount of rp when I should be positive something happened after the update because it was fine before the new event 

[IDKIDC1234]

I don't think it is a Just VIsual Bug

My RP was above 11500 so I thought I could play some games before getting into demotion protection

However, After 1 game I lost -113 at D4 rank then I am in Demotion protection

Please track my account and fix it.

Product: Apex Legends
Platform:PC
Please specify your platform model. PC Steam
AMD or Nvidia Model Number RTX 3080 TI
Enter RAM memory size in GB 32Gb
What is your gamertag/PSN ID/EA Account name? Steam - PJ   EA ID - IDKIDC1234
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. 
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Bangal
Which Legends were your squad mates using (if applicable)? -
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. RP overview
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. ranked game
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 26.04.2023 8:15 EST
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? For every ranked game on D4 i loose -113RP instead of the entry cost. 
What should be happening instead? Normal RP loss 
Steps: How can we find the bug ourselves? watch my game history and RP gain / loss

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