March 2019
Product: NHL 19
Platform:Microsoft XBOX One
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? So I know you guys are aware of the issue where you guys removed the 96 Bobby Hull monthly collectable without notifying any of your paying customers is quite rude and not good for business
What happens when the bug occurs? You removed the content so I cannot state a proper what happens what happens is tier 5 monthly reward collectables is gone
What do you expect to see? Should be my tier 1-5 monthly collectables is the set portion of Hut that was there march 1 through 7.
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here HUT
What time did you see the bug? (HH:MM AM/PM) 10:10am
What is your time zone? AST - GMT - 9:00
What is your gamertag/PSN ID? Terrible T 420
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English
What happened to my 96 Bobby Hull Collectable I could acquire go?
March 2019
Hmmm interesting yes?
March 2019
I thought I was the only one having this issue, guess it's everyone.
March 2019
Yes, saw this today as well and would like an update or correction to this from EA Sports asap. Bobby Hull 96 was clearly a reward for playing in March and now has been removed, either accidentally or intentionally. Some fix or explanation is warranted.
March 2019
Hey everyone,
Please continue to collect March collectibles and you will be able to submit them before the end of March!
March 2019
What's the point of collecting when there is no legend to obtain? @NHL_Live_Support .. Who is replacing Bobby Hull? Stop giving out vague answers that avoid your responsibility in the matter you have removed our tier 5 monthly rewards
March 2019
March 2019
I like how they think its CS when it's totally not at all they are probably hoping everyone forgets like always and I guess skip this month's haven't yet seen an actual response from EA anywhere or them even acknowledging the situation been 3 days now
March 2019 - last edited March 2019
Same problem here !!
March 2019
NHL Live Support -
Thank you for your response, however there's seems to be a lot of doubt from other users that EA will actually put the Bobby Hull reward back up. A lot of users are stating that once EA brings something down, they never put it back up. Could you provide a little more information, such as when it will be put back up and why it was taken down in the first place? I think the users are at least owed that. There also seems to be some opinions that because EA has the NHL license they really don't hold much value to the users because they had the market locked. I hope that's not the case as users will eventually get fed up and you'll lose a large customer base. I would hate to see that happen because I love the NHL game and would hate to see it go away.
Thank you for your time in advance and look forward to receiving your response.