Re: When will the crashing and freezing be addressed?

by lifeisagame007
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Original Post

Re: When will the crashing and freezing be addressed?

★★★★ Apprentice

Another freeze on the squad selection, midway through the animation...

 

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Message 31 of 50 (544 Views)

Re: When will the crashing and freezing be addressed?

★★★★★ Apprentice

It seems slightly more stable since the Unity upgrade. My guess has long been that they were running a full additional instance of the game on the same production servers, which was resulting in all the backend issues for months and months. The fact that it’s dropped off recently seems to corroborate that theory, which only furthers the idea that they don’t know what they’re doing and/or refuse to spend the money (in this case, on more servers; in others, in better resources) to do it properly.

 

In either case, the fact that there is no acknowledgement from CG that there are even any issues is a joke. That’s the behavior of toddlers who don’t want to tell their parents they made a mistake and try to fix it before they find out, not a public company with 9-figure annual revenue.

Message 32 of 50 (524 Views)

Re: When will the crashing and freezing be addressed?

★★ Novice

I just finished farming the magic mirrors for my first foray into the GL Rey Ultimate ability battle this morning. Spent 10 minutes battling and had Kylo in the red but got a call. I declined the call so I could finish my battle but the app restarted.

 

I contacted EA Help about the issue but the poor person said he had no “options” to help me with the fact I’m out the mirrors, the time to farm the mirrors, and the crystals used to refresh energy for the mirrors. So yes please fix the issues that cause the game to crash whenever something causes you to leave the screen.

Message 33 of 50 (503 Views)

Re: When will the crashing and freezing be addressed?

★★★★ Apprentice

Another freeze, this time in fleet arena battle

 

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Message 34 of 50 (463 Views)

Re: When will the crashing and freezing be addressed?

★★★★ Apprentice
@QuimSWGoH Try using Nox instead of bluestack. I find bs to crash on everything so I stopped using it.
Message 35 of 50 (448 Views)

Re: When will the crashing and freezing be addressed?

★★★★ Apprentice

Is your android version really 4.4.2? It stopped being supported long ago.

Message 36 of 50 (446 Views)

Re: When will the crashing and freezing be addressed?

★★★★ Apprentice

2 freezes today already, one in fleet arena and the other in assault battles... Android 10 - Huawei P30 Pro

 

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Message 37 of 50 (420 Views)

Re: When will the crashing and freezing be addressed?

★★★★ Apprentice

This time freeze in the Galactic Challenge - Android 10, Huawei P30 Pro

 

Screenshot_20200826_121748_com.ea.game.starwarscapital_row.jpg

Message 38 of 50 (388 Views)

Re: When will the crashing and freezing be addressed?

★★★★ Apprentice

Another freeze today, this time in sith raid... Android 10, Huawei P30 Pro

 

Screenshot_20200827_174826_com.ea.game.starwarscapital_row.jpg

Message 39 of 50 (368 Views)

Re: When will the crashing and freezing be addressed?

★★★ Apprentice
@EN6A6E Yeah already I told about Nox in another topic. To play the game I use Nox currently, if I not play in my iPhone SE (2016) where any crash or freeze is happening.
Message 40 of 50 (347 Views)