Product: Apex Legends
Please specify your platform model. PC
AMD or Nvidia Model Number Don’t know
Enter RAM memory size in GB 8gb
What is your gamertag/PSN ID/EA Account name? DeathByDraguns
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In store
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Looking for skin
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Often (50% - 99%)
How severe is your issue?
What happens when the bug occurs? No skins
What should be happening instead? My skins
Steps: How can we find the bug ourselves? Look in my acct
Hi purchase the phase shift bundle if you look at my legend the red dots there for my legend saying my skins are there but when you click in and go to the skins they are not on my list same goes for my load out