Re: Weapon swap button is missing when looting a deathbox or Black Market Boutiq

by EA_David
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Accepted Solution

Weapon swap button is missing when looting a deathbox or Black Market Boutique

★ Guide

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce GTX 1050 (3GB)
Enter RAM memory size in GB 8GB
What is your gamertag/PSN ID/EA Account name? zKiller0106
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? Yes
If yes, can you list them here? MSI Afterburner + RivaTuner Statistics Server and GeForce Experience
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Anywhere
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Looting a deathbox or Black Market Boutique
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? A lot of matches before Season 5 update
When did this happen? (dd.mm.yy hh:mm) After Season 5 update (v5.0)
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? When looting a deathbox or Black Market Boutique the weapon swap button that used to be shown in the old UI will be missing.
What should be happening instead? The weapon swap button should be shown like we used to have in the old UI.
Steps: How can we find the bug ourselves? Play the game and try to loot a deathbox or Black Market Boutique, you will notice that the weapon swap button that used to be shown in the old UI will be missing.

Please bring back the weapon swap button that we used to have in the old UI.

 

Post on reddit, credit goes for u/OmenLW

https://www.reddit.com/r/apexlegends/comments/gv90d1/can_we_get_the_weapon_swap_button_back_into_the...

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Accepted Solution

Re: Weapon swap button is missing when looting a deathbox or Black Market Boutiq

★★★★ Expert
@zKiller0106 i had this problem after the changed my weapon swap button to L1 on ps4 , i thought that it's a layout issue .
after this report now i think it's from the game so am going to support this report as PS4 issue as well

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Re: Weapon swap button is missing when looting a deathbox or Black Market Boutiq

★★★★ Expert
@zKiller0106 i had this problem after the changed my weapon swap button to L1 on ps4 , i thought that it's a layout issue .
after this report now i think it's from the game so am going to support this report as PS4 issue as well
Message 2 of 5 (1,419 Views)
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Re: Weapon swap button is missing when looting a deathbox or Black Market Boutiq

Community Manager

Yep it's a known issue. There are some suggestions/workarounds here, they may help for now: https://answers.ea.com/t5/Bug-Reports/Megathread-Unable-to-Loot-with-Non-Default-Control-Layout/m-p/...

 

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Re: Weapon swap button is missing when looting a deathbox or Black Market Boutiq

★ Guide
@EA_David This is not the issue I'm talking about, actually it's not a bug... You can say it's (Game Feedback).
Since the introduction of the new overhauled Deathbox UI in Season 5, this button in the screenshot was missing on PC: https://i.redd.it/6xpir9esii251.png
You literally forgot to put this button in the new UI, and this is different from the issue in the link above.
So please can you show this to devs so they can add the button back again? 🥺
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Re: Weapon swap button is missing when looting a deathbox or Black Market Boutiq

[ Edited ]
Community Manager

Ah I apologize. I literally never used that button so it didn't even register to me. 

 

Thanks for clarifying.

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