March 2021
- last edited
January
by
crinrict
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.71.86.1020
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Just place mirror
What happens when the bug occurs? Mirror reflection is backward
What do you expect to see? Mirrors to work like it should
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. New PC. I think it is GPU related (Radeon RX 6800 XT)
I have send ticket to AMD too. This "reflection bug" only happens with Sims. So I hope you guys can help me.
Edit By Crinrict: Adjusted Title to better reflect the issue
Solved! Go to Solution.
a month ago
@SimQARobo wrote:
We're aware, yes. Apologies for the inconvenience thus far.
Hey all, marking this as the solution for visibility. We're still actively investigating this issue at the moment.
March 2021
Happy Gaming
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
March 2021
No. Since I build this new PC few days ago. All was good in old PC. I had NVIDIA GPU then.
March 2021
Happy Gaming
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
March 2021
Not that I know. I have enabled and disabled all settings I can get my hands on. I guess I need to wait new drivers from AMD.
March 2021 - last edited March 2021
@Sillyville14: I have an AMD Radeon (TM) RX 580, and I tested this yesterday (1.70 unpatched) and moments ago (1.71 patched). I couldn't duplicate this problem.
I've uploaded two pics (first is yesterday, second is today; there's no statue in the first pic but that shouldn't make any difference, hopefully), and my DxDiag.txt.
Can you post a DxDiag.txt of your own? Also, what is the version number of your driver compared with mine in "Display Devices"?
March 2021
@wntrprin : What version is your graphic's card driver? (If you're on Windows, look at your DxDiag.)
March 2021
@Sillyville14 : The driver version in the DXDiag is 27.20.14535.1000. The 21.2.2 would be your Adrenaline Experience software, right?
My DxDiag driver version is 27.20.14501.18003, and my Adrenaline 2020 Experience version is 20.11.2; the latter is the recommended version for me, as per this screenshot of the installer choices that I attached.