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[WORKAROUND] Open staircase cause routing failures

by maysbat
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Sims Wont Go Upstairs

★★ Novice

I am super stressed out, I cannot get my sims to go upstairs!!! This new update has messed me up. I have tried to repair my game. Ive restarted. Removed all my mods! what can I do now? 

Message 81 of 222 (414 Views)
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Re: [NEEDS INPUT] Open staircase cause routing failures

★ Guide
@Talyn001 Found three builds with that name, and it looks like, from what I can see in the thumbnails, that, in all three, the staircase well is internal, i.e., doesn't adjoin any outside walls, in which case, the workaround should work for you. But they also don't have a third story, in which case the ceiling above the stairs might go blooey. So be prepared to undo or try adding ceiling above and see if it works.
Message 82 of 222 (506 Views)
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Re: Sims won't climb stairs after 11/10/20 update

[ Edited ]
Champion

@Talyn001 I'm a bit confused. I worked on one person's lot and found a 'solution' that worked for me - and for them. Their pose was merged into this one apparently. I'm still looking for it. I see that you mentioned having an issue with a lot that is a variation of 'English Simmer Asylum'... can you give a link that is associated with this lot you're having an issue with, as I find 5 different variations that come up for this term when I search, and all but one of them are associated with the user 'Aloluss'. I'm happy to troubleshoot the lot if I can get the correct lot/link for it to test: https://www.ea.com/games/the-sims/the-sims-4/pc/gallery/browse?category=all&searchtype=item_name&sor...

 

Edit: I did find one of these homes with the issue (the most recent upload of 'English Simmer Asylum') and made a video of applying the method I use to make stairs with openings and then the Sim could climb the stairs. Please reference comment #82.


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Message 83 of 222 (497 Views)
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Re: [WORKAROUND] Open staircase cause routing failures

★★★ Newbie

I found a workaround until they fix it. Add the floor back in, put a fence just around the open area at the top of the stairs (the fence from get to work is almost invisible) then remove the rest of the floor. The sims should be able to go up and down the stairs now. It’s not the best fix, but at least you’ll have access to your builds. 

Message 84 of 222 (518 Views)
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Sims won't go upstairs since update?

[ Edited ]
★★★ Newbie

Since the update, and marrying two of my sims and moving them into one household, my sims can't go upstairs? I've tried moving them into a new house, removing custom content, repairing the game and remove cache files and its made no difference; Help?!

Message 85 of 222 (404 Views)
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Re: Sims won't climb stairs after 11/10/20 update

[ Edited ]
Champion

@Talyn001 I used this version of "English Simmer Asylum" in order to troubleshoot routing the stairway. I used a different method of re-creating the open stairway, and the Sim was able to route the stairs in the new version. Please watch this video if you would like to give the workaround a try. Hope it helps! 

Video: https://youtu.be/nDJBMsHHh4s

 

Edit | Note: If you use the sledgehammer to delete the floor the two times to make and re-make the open stairway and you find the ceiling has been deleted over the area, you can re-build it by creating a room the size of the opening in the floor above, then delete the walls and ceiling of that room. (Thus leaving the floor, which also becomes the ceiling of the area below, as done in this video:  https://youtu.be/YctI60okBeE )

Screen Shot 2020-11-11 at 8.57.33 PM.jpg


SheriGR ☕ –  I don’t work for EA.
Me Too – if you also have this problem – first post on thread has this button
XP – for helpful comments (& to help others 'level up')
Mark As Solution – to help others find the answer to the issue now & in the future


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Message 86 of 222 (500 Views)
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Re: Sims Wont Go Upstairs

★ Guide

See JuliaChang93's solution here: https://answers.ea.com/t5/Bug-Reports/WORKAROUND-Open-staircase-cause-routing-failures/td-p/9716427/...

 

"Firstly, those stairs look like in the picture called 001. Then i just deleted one of the fences as i it is shown illuminated in the picture 002. After deleting it, some grey tiles appeared in the empty area; then i also deleted all those grey tiles (picture 003). My problem solved."

Message 87 of 222 (405 Views)
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Re: Sims won't climb stairs after 11/10/20 update

★★★ Novice
@SheriGR Thanks. This is an awful bug. Why did they break all sim pathing that involves overlapping exit/entrance? It's not just stairs that are affected.
Message 88 of 222 (490 Views)
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Sims wont go down stairs

★ Novice

My sims wont walk down stairs. 

there's nothing in the way, i have no mods or cc installed, i added a platform to the outside of the upper level on the opposite wall but I don't think that's a problem. The stairs are placed correctly its green and i don't have bb.moveobjects cheat on. I tried moving the stairs and using different sets of stairs they just wont go down them! I just repaired the game to with no luck. This is only happening in the one household. Any ideas anybody??

Message 89 of 222 (395 Views)
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Re: Sims won't climb stairs after 11/10/20 update

★★★ Apprentice

Can confirm that this also affects EA builds with open stairs (like Judith Ward's house in Del Sol Valley). I don't want to have to do the workaround for everything in my game, so I hope they fix this soon.

Message 90 of 222 (422 Views)