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[WORKAROUND] Open staircase cause routing failures

by maysbat
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Accepted Solution

[WORKAROUND] Open staircase cause routing failures

[ Edited ]
★ Guide

Product: The Sims 4
Platform:PC
Which language are you playing the game in? Polski
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.154.1020 (64 Bit)
What expansions, game packs, and stuff packs do you have installed? all of them
Steps: How can we find the bug ourselves? Build two floors and add stairs. On the second floor create a room using fencing and delete floor above the stairs (like in the photo). Make your sim go upstairs.
What happens when the bug occurs? Sims isn't able to go upstairs if there is a room without floor above the stairs.
What do you expect to see? I expect stairs will be working like before and my sim will be able to go on second floor.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. today's update (November 10, 2020)

I just updated my game and found out that my sims cannot go upstairs. Before today's patch everything was working correctly.

 

Edit By Crinrict: Added Tag to Title, Adjusted Title

Message 1 of 245 (7,527 Views)

Accepted Solution
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Re: My sims cant go up stairs

★ Guide
@crinrict I decided to create a list of all of workarounds for this issue to higlight them bacause in this way all of them will be in one spot:

#1 Delete fence in one spot. Then delete gray tiles that show up. Then add fence again. Note: this fix causing delating ceiling because open space is no longer a room but your sims will be able to use stairs so put on top of it another room to create ceiling.

#2 Add floor on open space. The most simple solutions. Note: gray tiles will be visible but your sims can use stairs.

#3 Add ladder next to the stairs. Note: toddlers, cats and dogs won't use it.

#4 Enable testingcheats true and teleport your sims when you need to. Note: you will have to teleport then in both ways so it might be annoying.

#5 Delate fence in one spot and leave it that way. Note: it won't look safety but sims cannot fall down (in this cause).

#6 Add fence (from Strangerville, Get Famous or Spa Day - they're the lowest) around open space and then delate floor. Note: fence will be visible but sims will be able to use stairs.

If I miss any of workaround let me know.

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Re: Open staircase doesn't work

@maysbat

Is it just that build? Would you be able to upload it to the gallery so I can download and test in my game?

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Message 2 of 245 (7,490 Views)
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Re: Open staircase doesn't work

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★ Guide

@BluebellfloraHave two houses in gallery already in which my sims cannot get upstairs at all presumably because of "open to below" area with railing/fence as maysbat reported: The Summer Home and Coorinberg Cottage. I have plenty of other houses with open to below areas, which I bet don't work now either. The stairs were working perfectly before today's patch, and I was hoping patch would fix another issue, but when I tested, nope. Not only is the other issue uncorrected, but now Sims can't even go upstairs. (Replaced stairs, removed decor, deleted column, but it didn't help.)

 

Just tested, and with floor built, Sims can go upstairs and down fine. Remove flooring over foyer/living room, and Sims can walk all over upstairs balcony/landing even right to tile at head of stairs, but then can't use stairs. Haven't tried rebuilding entire rooms yet, but from what maysbat said, it will even happen with a new build. And, as practically all of my builds have open to below areas around stairs, this will make them unplayable.

 

Is there any way to uninstall patch so that I can actually play with my houses and Sims again?

Message 3 of 245 (7,482 Views)
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Re: Open staircase doesn't work

Hero
@stjmk So this is the same as the other issue ?

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Message 4 of 245 (7,459 Views)
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Re: Open staircase doesn't work

[ Edited ]
★ Guide

@crinrictNo. Completely new one. In this one, upstairs hallway including place where stairs land is supposedly accessible to Sims, you can click and get option of "go here" with footprints, but the Sims cannot use the stairs. So, Sims stand at base of stairs waving their arms with a "can't go there" thought bubble. If I put floor where it should be open to below, Sims can get up and down stairs, but the house plan is ugly. Oh, and if they're upstairs, and the open to below areas are, well, open as they should be, they stand at head of stairs waving their arms with a "can't go there" thought bubble. Equally a problem upstairs as well.

The other issue was minor compared to this. At least I found workarounds for that, weird as it was that some parts of floor were inaccessible and had to change floor plan or roof to correct.

This one is affecting so many of my builds, I've warned people not to download my houses if they have the Nov. 10 patch because the stairs won't work.

Message 5 of 245 (7,450 Views)
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Re: Open staircase doesn't work

★ Guide
@Bluebellflora It isn't only that one build. Before reporting the bug I tested it by build this thing from photo. The house where I discovered the bug is already uploaded to my gallery. If really want to check this out it's called Eco Home.
Message 6 of 245 (7,434 Views)
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Re: Open staircase doesn't work

★ Guide
@stjmk Exactly. Stairs not working with open plan. I'm sure this new patch broke it because I was playing just before the patch come out and everything was working correctly and after downloading it sims couldn't use stairs. The only work around I found is to adding floor but it's just looking awful.
Message 7 of 245 (7,430 Views)
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Re: Open staircase doesn't work

★★ Pro

Wow, this is really bitter and destroys a lot of my community lots. A simple stair like in the attached photo doesn't work any more

Message 8 of 245 (7,421 Views)
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Stairs Broken After November Patch

★★ Apprentice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Nov 2020
What expansions, game packs, and stuff packs do you have installed? Not relevant to issue
Steps: How can we find the bug ourselves? Create a room, then duplicate it and place the second one on top. Place a fence down the middle of the second floor and then delete one side of the floor. Then place a staircase which goes through the fence to create a lofted space. The staircase will place as normal, but now it will not function with the sim giving a movement error. Prior to the latest patch this was very commonly done and used to work fine but now sims are unable to use the stairs. In lots where the stairs worked before the patch, they won't work anymore.
What happens when the bug occurs? Sims wave arms around, thought bubble with a cartoon set of stairs and a cross through it and they won't use the stairs.
What do you expect to see? Prior to the patch sims walked up the stairs with no issue
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Following the latest patch, the trick to create a lofted room with stairs no longer works. The trick is where you use put a fence dividing two parts of a room and then delete the floor on one side, and put the stairs through the fence to create a loft space (like below). This previously worked fine and was widely used by players but now following the patch your sim won't use the stairs and will just wave their hand around with an error bubble. (see below)

 

stair4.png

stair5.png

 

It happens every single time and has now made every lot using this trick unusable

Message 9 of 245 (7,416 Views)
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Re: Open staircase doesn't work

★★★★★ Novice

Am having same issue. I just went through everything I could think of (except bulldozing the lot) trying to get the stairs to work. On the same lot, the stairs leading to the basement function fine, but the stairs in the open foyer are non-functional. This is very unfortunate as 99% of my builds utilize open stairs. Devil

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