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Re: Game crash when "freshen up at the Dweling"

by watchingponies
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Accepted Solution

[WORKAROUND] [JTB] Game crash/freeze when 'Freshen up at the Dwelling'

[ Edited ]
★★★★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.66.139.1020
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? At Batuu, in the Black Spire Outpost neighborhood, when the sim tries to freshen up at the Dweling.
What happens when the bug occurs? It CRASHES
What do you expect to see? I expect completing that task of his mission without crashing.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No

Every time my sim goes to freshen up at the Dwelings, the game stops and I must use the "Windows Task Manager" to exit.

I have never used any Mod nor CC.

 

Edition:

Thank you for your quickly answer.

I'm so sorry, but I can't attach those files.

 

I have been to Batuu as single sim.

Thank you.

 

Edit By Crinrict: Added Tag to Title, Adjusted title

Message 1 of 66 (2,275 Views)

Accepted Solution
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Re: Sims 4 crashes when I try to freshen up on Batuu

[ Edited ]
Hero

Marked as Solution for Visibility. This is still an open issue.


 

So, after some testing the cause might have been found

 

It's the Steel Bladder trait (thanks to MCCC Discord folks for helping me figure that out)

 

Could everyone try to remove the trait and see if it then works

 

traits.remove_trait trait_SteelBladder

 

after Batuu, add it again with 

 

traits.equip_trait trait_SteelBladder

 

Don't know if this disables achievements for console players. It doesn't need testingcheats.

 

@Jan_831 @psusenas @DizzyMJ_Hoopz @Nymirri @kririley7 @watchingponies @Kefi1975 

 


 

If you don't have the steel bladder on the Sim, do you have any other traits that help with bladder/hygiene needs or set them to frozen with cheats ?

 

Possible other traits

 

  • Antiseptic
  • ForeverFresh
  • NeverWeary (possibly with sleeping)

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 43 of 66 (1,836 Views)

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Re: Game crash when "freshen up at the Dweling"

[ Edited ]
Hero

Could you please post the following info

 

  1. Your Computer's DxDiag
  2. If you have, the following file: Documents\electronic arts\the sims 4\lastcrash.txt
  3. The following file: Documents\electronic arts\the sims 4\config.log
  4. Are you travelling to Batuu as single Sim or in what constellation ?

You can upload DxDiag and config.log directly to your post.

 

For any lastCrash files, either create a rar file and upload that or copy/paste the content of the file to a post inside spoiler tags (the icon next to the strike-through)

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 66 (2,262 Views)
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Re: Game crash when "freshen up at the Dweling"

★★ Novice
@psusenas I'm having the same exact issue. It's definitely a bug.
Message 3 of 66 (2,253 Views)
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Re: Game crash when "freshen up at the Dweling"

Hero
@Eblim Could you provide the same info to see what's wrong ? I didn't have any issues with this so some info would be helpful

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 4 of 66 (2,247 Views)
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Re: Game crash when "freshen up at the Dweling"

[ Edited ]
★★★★★ Novice

I'm having the same issue with my old savegame. Whether i'm using my mods or when i take my mods folder out.
When i start a new savegame without mods, i'm having no problems.
When i start a new savegame with ! mods, i'm also having no problems.

Kind of a weird issue to me. It is just that old savegame having issues.

My DxDiag: https://pastebin.com/DpMDZtwF

I don't have a LastCrash.txt unfortunately.

*Edit to add* Configlog: https://pastebin.com/ssTYeyg3

And to fully answer your questions: the very first time (old save) i accidentally brought my Servo along. 
Then i took my mods folder out and travelled with single Sim (old save).
The other 2 times i tested was with a single Sim in a new savegame.

Message 5 of 66 (2,196 Views)
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Re: Game crash when "freshen up at the Dweling"

Hero
@watchingponies if it's just a certain save, would you mind sharing that as well. You can upload to google or onedrive and pm me the link

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 6 of 66 (2,182 Views)
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Re: Game crash when "freshen up at the Dweling"

[ Edited ]
★★★★★ Novice

I hope i did the right thing. It was a first-timer.
Very helpful and interested. I appreciate that a lot. Standard smile

Message 7 of 66 (2,169 Views)
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Re: Game crash when "freshen up at the Dweling"

Hero
@watchingponies Thanks. I can def duplicate on your save.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 8 of 66 (2,075 Views)
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Re: Game crash when "freshen up at the Dweling"

★★★★★ Novice

I've got the same problem too. My game is crashing or better frozen every time my Sim tries to refresh and I have to end the game with the task manager. I'm also playing with an old save game file, and I've never tried it with a new one. Now I cancel the refreshing task by myself shortly before the hygiene ist filled, and it works. My game does not froze any longer.

 

 

Message 9 of 66 (2,063 Views)
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Re: Game crash when "freshen up at the Dweling"

Hero
@Kefi1975 Does your queue also fill up with empty stuff ? Like it gets longer and longer ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 10 of 66 (2,057 Views)