December 2018 - last edited December 2019 by crinrict
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Most recent I believe. not sure
What expansions, game packs, and stuff packs do you have installed? Get Famous, City Living,
Steps: How can we find the bug ourselves? Have a sim try to record a video at the video station from Get Famous about a product review
What happens when the bug occurs? I tell the sim to do a product review of either toys, beauty products, or gadgets and the sim more often then not doesn't do it. The command disappears from their queue for no apparent reason.
What do you expect to see? I expect to see the sim recording the video, instead they just stand in front of the video screens without the command.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Please advise why the sims are not following direction and recording videos at the video station about product reviews.
Solved! Go to Solution.
December 2019
Fixed an issue that caused Recording a Product Review to fail if the Sim had previously interrupted a review by traveling to another Lot.
Fixed in Patch 1.59.73
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2018 - last edited December 2018
Hi @LauraKl10
I haven't seen this in my own game.
Can you try another household if they have the same issue ?
Do you have other instances of constant queue dropping ?
EDIT: I found out what the issue with this is. Do you currently have any toys/gadgets on the recording table ? They seem to stay when you switch lots while you're doing a review. After that they don't work anymore cause the Sim can't place another product on the table.
Place the table in the household inventory and back and the toys should be gone.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2018 - last edited December 2018
I had this problem too- and your suggestion fixed it! Thank you so much :D
-Necey
December 2018 - last edited December 2018
Workaround for this issue
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2018 - last edited December 2018
@crinrict
I have the same problem and unfortunately the way given above did not work in my case. I even moved the whole family to a different plot together with the equipment.
The only solution was to save the entire movie studio to the library, and then create a mini room on the video station and save it. This equipment moved to the house of my sim worked. Each video station - they are 3 the same - bought in the buy mode and unused has the same error from start in my game. For example, this "improve it" option on this new video station does not work too.
Of course, I fixed the game ten times and checked it in a new safe. It did not work. It looked like this file in the buying mode had some error.
December 2018
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2018 - last edited December 2018
@crinrict
I removed the whole mods folder from the game before the test and repair and deleted the localthumbcache. package file. This was my first idea that the reason is mod. I don't have even a one CC . In addition, what is strange is I have no report from MC after unsuccessful attempts to interact with this object now when I recreated mods folder. I will send you this broken object here as an attachment as soon as I enter the game. I will buy a new one what for sure will not work for me. I am very curious if it will work in your game,
Edit:
I have bought it in build mode and saved it as a room . I have compressed it in rar and now when I try attach it to the post I have this negative answer
"Unsupported extension type"
Is it changed in CC in my game ? So I have checked it and I found this file from ClientDeltaBuild0 attached to the files of this device.
These two files at the bottom are a concrete floor and concrete walls from the base game
Is it because I before have used mods in this last save, my entire game folder in Program Filles is broken and it can not be fixed.? It stuck to the game files and is there despite the removal of the mods, but I do not have such a picture in any mod! Unless this picture is the equivalent of a damaged interaction
December 2018
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2018
December 2018
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads