User cannot load into a Round 1 Threes Eliminator tournament

[bjocco1995]

@MarchMadness2003 I have this bug too and ea has not done anything to fix it and i bkught the game for this. Gamertag is blazeblaze777

[DurtyDangles16]

I unlinked and everything reset my cbox nothing works i want my money back 

[DurtyDangles16]

Didnt work for me 

[dyonnn]

Unlinking didn't work...

[zukezuchegno]

I bought the game and cant play 1s and 3s. Any news on this?

[C420_CRYPTO]

This worked for me. I also removed my custom xbox picture and used a generic one.

[EA_Barry]

@midgrademitch 

If you happen to be using a custom gamerpic, try using the default one instead and then retry, thanks.

[charlesetienneha]

Product: NHL 22
Platform:Microsoft XBOX One
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I have no clue but i paid for the game and i cant play
What happens when the bug occurs? Load the three eliminator and lag there untill timeout !
What do you expect to see? It working
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Three eliminator on woc
What time did you see the bug? (HH:MM AM/PM) Allways
What is your time zone? GMT (UTC)
What is your gamertag/PSN ID? CharlesLaRacail
PS4 Crash Reporting: Please copy the text you put in the crash report here. Xbox not ps4
EASHL issues? Please insert your Club Region.
What is your game language? English

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Its been 3-4 days i cannot play nhl woc .. i tried everything i found now i am pissed off, i paid to have the game and when you pay you need the service you paid for, i dont have it.

[charlesetienneha]

@charlesetienneha I want to be reimbursed the game. I buy nhl since 2011 and never missed one. Now is the last one

[EClass20]

@BD755 This didnt fix it for me